IP.Glass is a world-class provider of enterprise networking, network security, and cyber security services.

Key Responsibilities:

Office, Administration & Resources

- Manage day-to-day office operations, facilities, and supplies
- Liaise with building management on maintenance, access, parking, and amenities
- Maintain staging room equipment and consumables
- Organise travel, accommodation, catering, and internal events
- Manage company merchandise inventory, procurement, and distribution
- Receive, stage, pack, and coordinate delivery of client hardware
- Track deliveries and follow up with couriers and partners

Inventory & Asset Management

- Maintain accurate records of client and internal hardware
- Manage RMA processes with vendors and clients
- Ensure hardware is logged, stored, issued, and returned per internal processes





Internal Sales & Customer Support

- Provide internal sales and pre-sales support
- Prepare and manage quotes, purchase orders, and sales documentation
- Coordinate pricing, availability, and lead times with vendors
- Track orders from quote through delivery and invoicing
- Manage sales and service requests via the ticketing system
- Act as the primary point of contact for order-related customer enquiries
- Ensure explicit handover between sales, delivery, logistics, and finance

Minimum 6-12 months experience in sales support or customer service is required

Australian permanent residency or citizenship is required for this position

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📌 Office & Sales Coordinator (Ryde)
🏢 Ip.Glass
📍 Ryde