This is an exciting opportunity for an experienced Medical Secretary that is ready to take the next step in their career, is passionate and enjoys the challenges and responsibility of working within a very fast paced specialist clinical environment.

IVF Australia is a leading provider of fertility services, providing the highest possible standard of fertility treatment in a compassionate and personalised environment. With the largest group of medical specialists, scientists, nurses and counsellors leading the delivery of advanced scientific technology, we are caring for an increasing number of patients.

This is a full-time position based at our Burwood Clinic, working 38 hours per week. The successful candidate may be required to travel to other clinic locations as needed and must be available to work early morning starts.

You will be required to perform two levels of service:

Front desk/reception and general secretarial duties

Providing additional support for our Fertility Specialists

The successful applicant will play an important role in the patients’ overall experience, providing exceptional customer service and support.

The duties and responsibilities:

As the first point of contact,



you will provide an outstanding level of customer service both meeting and greeting patients and over the telephone.

Be a valuable team member for the clinic – Living up to IVF Australia’s image, culture and core values

Develop a strong relationship with one of our Fertility Specialists, clearly define their needs/requirements and ensure they are performed at the highest standard

Front reception, secretarial and administration duties

Any other tasks requested by the Unit Administration Manager.

To be successful in this position, you will have the following attributes:

Previous experience as a Medical Secretary ideally working in a medical specialist environment.

Thrive on working in a fast paced environment

Excellent attention to detail

An ability to adapt to individual work styles and varying situations, with a adaptable approach to work.

Excellent time management and organisational skills.

A high level of communication and interpersonal skills to be able to interact with all levels of people

A current drivers licence and access to a vehicle.

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📌 Medical Secretary (Surry Hills)
🏢 IVFAustralia
📍 Surry Hills