Office Administrator and Client Services Support

Heartwood Timber Floors and Shutters – Seven Hills NSW

We are a family run company who take pride in what we do. We are always focused on providing a quality service. We try to exceed our customer's expectations and as a result a great deal of our customers comes from word of mouth referrals.

This is an excellent opportunity for an experienced administrator—or someone looking to further develop their administrative career—to support a variety of business functions within a growing Timber Flooring Company.

We are a family run company who take pride in what we do. We are always focused on providing a quality service. We try to exceed our customer's expectations and as a result a great deal of our customers comes from word of mouth referrals.

This is an excellent opportunity for an experienced administrator—or someone looking to further develop their administrative career—to support a variety of business functions within a growing Timber Flooring Company.

About the Role

As an Office Administrator, you will provide day-to-day administrative support across the business and help ensure our office operates efficiently. This is a varied role requiring robust organisation, attention to detail and a willingness to assist wherever needed.

You will work closely with employees, managers, customers and external service providers, making this an ideal role for someone who enjoys variety and being part of a collaborative team.

Key Responsibilities

- Provide general administrative support across the business

- Answer and direct incoming telephone calls and email enquiries

- Greet visitors and provide professional front-office support and sales as required. (product and sales training provided)

- Complete data entry and maintain accurate electronic and hard-copy records

- Prepare correspondence, reports, spreadsheets and other business documents





- Process invoices, purchase orders and other administrative documentation as required

- Assist with ordering office supplies and maintaining office areas

- Liaise with customers, suppliers and service providers

- Regular follow up calls on all retail quotes provided

- the drive to convert a quote to a sale (training provided if required)

About You

We are looking for someone who is:

- Experienced in an office administration, internal sales or similar support role

- Friendly, professional and confident communicating with a range of people

- Highly organised and able to manage competing priorities

- Accurate and attentive to detail

- Proactive, dependable and willing to take ownership of tasks

- Confident in sales and securing deposits.

- Comfortable working both independently and as part of a team

- Proficient in Microsoft Office, including Outlook, Word and Excel

- Previous experience in construction or an industrial environment is beneficial but not essential

- Experience using MYOB and Service M8 is recommended but not essential

What We Offer

- A full-time position based at our Seven Hills Showroom

- A supportive and team-oriented workplace

- Allocated parking onsite.

- Weekly pay

- Training and opportunities to develop your skills

- A varied role with exposure to different areas of the business

- A stable, long-term career opportunity with a growing Australian company

- Christmas Bonus

Employer questions

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?

- How many years' experience do you have as an office administrator?

- Do you have order processing experience?

- Which of the following Microsoft Office products are you experienced with?

- Do you have customer service experience?

- Do you have a current Australian driver's licence?

- What's your expected annual base salary?

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📌 Office Administrator and Client Services Support (Blacktown)
🏢 Heartwood Timber Floors and Shutters
📍 Blacktown