SARAH & SEBASTIAN is seeking a detail-oriented Ecommerce Co-ordinator with a passion for luxury retail and enhancing user experience. This pivotal role will manage and optimise our online product assortment while implementing initiatives to drive ecommerce sales and enhance customer engagement.

This position requires a keen understanding of ecommerce best practices and the ability to effectively collaborate with internal teams and digital agencies.

Reporting to the Ecommerce Manager, the Ecommerce Co-ordinator will play a key role in our evolving global luxury brand.

WHAT YOU WILL DO

Product Enrichment and Site Navigation: Responsible for the end-to-end management of the product enrichment process including; product upload, categorisation, attribute management and asset coordination - across our owned and drop ship channels. Ensure accurate and on-time delivery of product descriptions, specifications, global market pricing, imagery, and stock availability. Plan, coordinate and manage ecommerce photography shoots and retouching process. Trade Driving Initiatives: Collaborate with Marketing, Brand and Merchandise teams to implement weekly Go-To-Market roll out, seasonal campaigns, and promotional activities. Monitor website performance to optimise trade-driving initiatives and achieve ecommerce revenue targets. Content Management: Manage all visual and written content across the website, ensuring accuracy and relevance. Responsible for maintenance and implementation of all website SEO copy. Reporting: Prepare weekly, monthly and adhoc trade reports, website and customer performance, and provide insights.



Conduct monthly Visual Merchandising reports and post-campaign analysis

ABOUT YOU

2-3 years experience in a similar role.

Experience using Shopify, Search Spring, Data Feeds, Netsuite, Google Suite & Klaviyo.

Creative with a keen eye for visual merchandising and ecommerce photography.

Strong analytical skills to interpret data and drive insights.

Excellent time management skills with the ability to prioritise tasks, meet deadlines, and collaborate effectively.

Exceptional written and verbal communication skills.

High level attention to detail.

A Bachelor’s degree in Marketing, Business Administration, or a related field preferred.

WHAT YOU WILL RECEIVE

Generous salary package, product allowance, birthday leave and exclusive staff advantages.

Work from home on Fridays.

Drive significant impact within a brand deeply committed to sustainability and ocean conservation.

Play a pivotal role in shaping the future of luxury digital retail for our brand.

ABOUT US

SARAH & SEBASTIAN, established in 2012, is a conceptual fine jewellery studio, crafting new natural icons, engineered to inspire. Our brand is driven by a love for the ocean, inspiring our designs and our dedication to social and environmental responsibility.

We offer luxury services in our architecturally designed stores across Australia, including Ear Alchemy Piercing, Soldered Permanent Jewellery and Fine Jewellery Consultations.

Come join our rapidly expanding team at Sarah & Sebastian and play a key role in our exciting journey.

Please note only successful candidates will be contacted.

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📌 Ecommerce Co-ordinator (New South Wales)
🏢 SARAH & SEBASTIAN
📍 New South Wales