About Dealer Studio
Dealer Studio is not your typical automotive tech company. We're building and scaling ecommerce and digital solutions for some of Australia's largest dealership groups and manufacturers — and we're doing it differently. Faster. Smarter.

We're in a genuine growth phase and we're assembling a high-calibre team to take things to the next level.

Everyone who joins us on this journey will be well looked after — we're building something big, and we reward the people who help us get there.

About the Role
We are hiring a Senior DevOps Engineer to take direct ownership of production reliability and platform health for a Ruby on Rails application. This is a hands‑on role for someone who moves quickly, executes independently, and turns incidents into permanent improvements.

We have a preference for Brisbane based for this role, however we are open to candidates across Australia. For Brisbane based candidates, the role will have a hybrid working environment with 2 days a week in our Eight Mile Plains office.

What You Will Own
In your first 6 months, you will be accountable for:

Improving platform uptime and reducing incident response times (MTTR)

Establishing proactive server health practices across performance, patching, and capacity

Strengthening incident communication and post-incident follow-through

Driving root-cause analysis and implementing durable fixes, not temporary workarounds

Responsibilities

Own day-to-day production reliability and infrastructure health across our environments

Detect, diagnose, and resolve platform and database performance issues quickly

Build and maintain high-signal alerting, logging, dashboards, and operational runbooks

Lead incident response when needed, including clear technical and stakeholder communication

Implement preventative maintenance rhythms (upgrades, patching, capacity planning, resilience checks)





Optimise and maintain CI/CD pipelines using GitHub Actions to keep delivery reliable and fast

Partner with engineering teams to improve operational standards and reliability outcomes

Support occasional after-hours escalations for critical production issues

Must-Have Experience

7+ years in software, systems, or infrastructure engineering

3+ years in a senior DevOps, SRE, or platform reliability role with explicit production ownership

Proven experience managing a Ruby on Rails application

Strong hands‑on experience with AWS and Cloudflare in production environments

Deep PostgreSQL capability, including query performance diagnosis and practical optimisation

Proven experience building and improving observability using tools such as New Relic

Strong incident management capability, including calm leadership and clear communication under pressure

Track record of driving root‑cause investigations through to permanent fixes

Demonstrated ability to execute at pace with minimal supervision

Highly Desirable

Hands‑on experience supporting ISO 27001 compliance or certification readiness

Experience planning and executing migrations from Heroku or other PaaS platforms

Ability to uplift reliability practices and mentor teams through practical standards

What Success Looks Like Here

You take ownership without being asked

You improve production health proactively, not reactively

You communicate clearly during incidents and follow through afterwards

You solve the underlying issue and prevent repeat incidents

You move quickly while maintaining engineering quality

Hiring Process

Our process is designed to assess practical capability and ownership:

Initial screening call

Technical interview focused on real operational scenarios

Final conversation with leadership

Additional Requirements

Police Check to be provided by the successful applicant before commencing work

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📌 Senior DevOps Engineer (Queensland)
🏢 Total Dealer
📍 Queensland