Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

We are seeking a highly organised and customer-focused Business Centre Administration Coordinator to support the day-to-day operations of the Business Centre at Crown Towers, while providing administrative assistance to hotel leadership. This is a wide-ranging role that combines administration, customer service, stakeholder engagement, and operational coordination in a fast-paced hotel environment.

Key Responsibilities

- Manage meeting room bookings, enquiries, contracts, and guest requests.
- Provide administrative and coordination support to the Executive Office and hotel management team.
- Coordinate business centre services including catering, couriers, printing, and office supplies.
- Deliver exceptional customer service to internal and external stakeholders.
- Support invoicing, reporting, and financial administration processes.
- Coordinate meeting room set ups, catering arrangements, and business support services to ensure a seamless experience for clients and guests.
- Maintain accurate records, filing systems, and documentation while ensuring confidentiality and compliance with company standards.

About You

- Previous administration and customer service experience.




- Strong organisational skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- High attention to detail and a commitment to confidentiality.
- Proficiency in Microsoft Office; hotel industry experience and knowledge of Opera are advantageous.

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity.

We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what's happening at Crown. We'll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.

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📌 Business Centre Administration Coordinator (Melbourne)
🏢 Crown Resorts
📍 Melbourne