EGS is a local business, seeking a motivated and organised Administrative Assistant/Receptionist to join our team on a casual basis.
This position will initially involve working limited hours across two to three days per week, with the potential to develop into additional or more permanent hours as the role and business continue to grow.
The successful applicant will provide administrative and customer service support. This is a diverse role requiring excellent attention to detail, a willingness to learn and the ability to manage multiple tasks and changing priorities.
Key responsibilities
- Answer and direct incoming telephone calls.
- Welcome customers and visitors to our showroom.
- Respond professionally to customer enquiries.
- Schedule quoting, service and installation appointments.
- Manage technicians’ calendars and assist with daily scheduling.
- Contact customers to confirm appointments and provide updates.
- Monitor online enquiries and the sales scheduling calendar.
- Liaise with technicians, subcontractors, suppliers and customers.
- Prepare estimates and quotes for repairs and maintenance.
- Enter and manage supplier and contractor purchase orders.
- Data entry
- Maintain accurate records, service reports and documentation.
About you
We are looking for someone who:
- Has exceptional attention to detail and takes pride in producing accurate work.
- Is highly organised and able to manage competing priorities.
- Is motivated, reliable and willing to take initiative.
- Has a positive attitude and a genuine willingness to learn.
- Communicates professionally and confidently with customers and team members.
- Can follow established processes while adapting to changing priorities.
- Is comfortable working independently and as part of a team.
- Has previous administration, reception or customer service experience.
What we offer
- Casual employment.
- The potential for additional hours or a more permanent position in the future.
- Training and support to help you learn the role and our systems.
- A varied position within a growing, locally owned Tasmanian business.
- A friendly and supportive team environment.
If you are dependable, motivated and enjoy keeping things organised while delivering excellent customer service, we would love to hear from you.