3d ago , from Illawarra Mercury Job Board

About the Role

Reporting to our General Manager, this is a fast-paced role where you will be responsible for the smooth operations & growth of our Sydney office.

You’ll be coordinating daily operations with your team, answering their queries, and helping them to solve problems.

Whether you’re delivering your weekly report or optimising your flow of fresh cars, this role requires you to be across every facet of our Sydney office.

Your responsibilities in this role include:

taking charge of your branch’s P&L; and growth metrics

overseeing the complete lifecycle of your branch’s cars including acquisition, repairs, and disposal

leading and inspiring a team of specialists and making sure they have everything they need to be successful in their roles

coordinating our solutions to any car issues for current subscribers

assisting your team with their roles during peak times

You can expect the following support:

a constant flow of new subscribers arriving at your branch to start car subscriptions

a management team that is focused on the growth of your branch

a dedicated off-site team that take care of subscriber compliance including car servicing and payments, and branch finance

a centralised people & culture function to assist with hiring new staff or solving any staffing difficulties

This role is available due to an internal promotion.

This role is Monday to Friday based at our Silverwater office, with opportunities to complete some duties remotely in line with our Work From Home policy.

Some occasional travel to Brisbane HQ may be required.

Benefits

When you work with ClickMe Cars, you also get these great perks:

- Team lunches: team lunch is on us, every Monday
- Event perks:



we believe in celebrating our quarterly achievements. Last quarter we went on a hot air balloon to celebrate reaching our stretch goal!
- Other car perks: Need a car? Or something for your car? You can access our trade accounts and industry knowledge to find whatever you need at a excellent price.
- Autonomy: take ownership over your section.
- Growth: grow your career as the business grows.

About Us

At ClickMe Cars, we believe in creating value by doing things differently.

Our unique Points Buy product is challenging the car finance industry by offering customers an alternative pathway to car ownership — with no lock in and maintenance included.

Starting with just 1 car in 2020, we have a national fleet of over 600 cars today.

Our business has grown by 50% over the last 12 months, and we have big plans for 2027 and beyond!

About you

You’re organised and can manage multiple tasks at once

You’re proactive and like getting things done

You focus on what’s next, not just on what’s happening right now

You are focused on ensuring your branch’s subscribers are delighted with your team’s service

You enjoy watching your team grow and prosper

The following things are not required for this role, though are viewed favourably:

Car industry experience

Mechanical experience

Client service experience

University degree

Our Culture

We have five principles for how we do business:

- Create value
- The best idea wins
- Be real
- Get it done
- The right quality

We welcome everyone's ideas, ask our team to bring their authentic selves to work, and make sure our customers experience success with us.

Diversity

We strongly value diversity and we hope you do too. If you have a diverse background, we want to hear from you.

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📌 Operations Manager - Car Subscription (New South Wales)
🏢 ClickMe Cars
📍 New South Wales