Full-time, fixed-term (12 months), with the intention to extend subject to funding and performance.

Hybrid work – primarily on-site, with some work-from-home days.

About Us

FoodLab helps refugee, migrant, First Nations and low-income food entrepreneurs build thriving food businesses. We're a small, ambitious and proudly hands‑on team that combines human connection with AI-powered ways of working to maximise our impact.

We work closely alongside people who may have experienced displacement or hardship, so genuine warmth, patience and cultural sensitivity matter as much as any skill on this page.

About the Opportunity

You will play a crucial role in supporting food entrepreneurs to build thriving businesses and create lasting impact. You will be the central point of contact for our entrepreneurs, graduates and mentors, building genuine relationships while ensuring every workshop, event and program runs seamlessly. This is a hands‑on role that blends communication, organisation and problem‑solving, offering the chance to make a real difference in people's entrepreneurial journeys.

Responsibilities

This role spans across four key areas:

Supporting our people

- Be the primary point of contact for entrepreneurs, graduates and mentors.
- Build strong relationships through regular phone, text and email communication.
- Onboard mentors and connect them with entrepreneurs.

Administration

- Manage attendance, registrations, enquiries and programme administration.
- Keep our systems, records and data organised and up to date.
- Collect surveys,



feedback and impact data that demonstrate our outcomes.
- Use AI tools to streamline processes and improve efficiency.

Workshop Coordination

- Coordinate schedules, logistics and the moving parts of each cohort.
- Prepare rooms, equipment and materials for workshops and events.
- Support seamless program delivery from start to finish.
- Stay organised, solve problems and keep everything on track.

Community Stories & Engagement

- Capture and share inspiring entrepreneur success stories.
- Create simple video and social media content.
- Help showcase FoodLab's impact across digital channels including Instagram, LinkedIn, Facebook, YouTube and TikTok.
- Contribute to growing and celebrating our community.

About You

You will thrive in this role if you are:

- A hands‑on action‑driven person who loves getting things done.
- Comfortable using AI every day to organise, write and work more effectively.
- Highly organised and dependable.
- Warm, empathetic and skilled at building relationships.
- A confident written communicator.
- Curious and quick to learn new technology.
- Comfortable managing a variety of tasks and responsibilities in a dynamic environment.
- Excited by entrepreneurship, food and community impact.
- Respectful, culturally aware and people‑focused

What will set you apart?

- A genuine passion for helping people succeed.
- Experience using, or enthusiasm for learning AI-powered tools such as Claude, Claude Code, ChatGPT and Codex.
- Robust writing, content creation or video editing skills.

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📌 Programs & Community Coordinator (Parramatta)
🏢 FoodLab Sydney
📍 Parramatta