Profile for the position of Client Service and Office Administrator – full time or part time with Sheltons Accountants – Sydney CBD

We are seeking a full time or part time Client Service and Office Administrator to join our team in Sydney.

You will be working with a small team in modern offices in Barangaroo, in a very international setting.

We at Sheltons Accountants & Business Advisers (Sheltons Group) work exclusively with internationally operating businesses.

Sheltons Group is a well-established 25-year-old firm with offices in Sydney, Copenhagen, Malta, London and Singapore - and soon other countries.

You will be part of a stimulating workplace and work closely with a great team of wonderful colleagues from other Sheltons’ offices.

Position

Client Service and Office Administrator – full time or part time

When and where - CBD

Commencement – ASAP

Hours

For full time: 9.00-5.30pm, Monday to Friday

For part time: we are looking for someone who can work a minimum of 2-3 hours a day (3-4 hours is preferable), for a minimum of 4 days a week. The hours and days you work can be decided by you, so long as we know in advance.

Salary / hourly rate

To be agreed

You and your qualifications

The following are essential:

At least four years employed in an accounting firm in Australia (recently)

Energetic, social, team-minded, outgoing, service minded

Good IT skills (especially social media, Windows and Microsoft Word, PowerPoint, Excel and Outlook)

Professional; presentable; well spoken; clear and confident telephone skills

Excellent interpersonal and communication skills

Indefinite right to work in Australia

Have experience with making lodgements through ASIC

Have experience with the tax agent portal

It would be highly desirable if you:

Have experience with Xero and Xero Practice Manager (XPM)

It would be an advantage if you:

Have knowledge of another major language

Have lived abroad

Have experience with SharePoint

Language

Your English language skills need to be at the native level - and preferably above the average level of a native English speaker, both spoken and written.

The role

Being a small team, your role would initially include a wide range of tasks, supporting the professional team of accountants and advisers to look after Sheltons’ Sydney office clients, as well as ensuring the group policy and processes are executed with efficiency. Apart from your Sydney office colleagues, you would be liaising with colleagues in the UK and other parts of the world.

Your duties would include the following (in no special order):

Telephone answering and management (minor).

Supporting professional accountants and advisers with the administrative activities connected to the delivery of our advisory and compliance services to our clients.





Liaising with banks and regulatory authorities in connection with our client work including but not limited to the Australian Taxation Office (ATO) and Australian Securities and Investment Commission (ASIC).

IT liaison, including working with external IT consultants (based overseas).

Liaising with Australian suppliers (ranging from the landlord to software providers).

Filing documents with ASIC and liaising with ATO, state revenue departments and workers compensation insurers.

Assistance with payroll administration for clients.

Arranging meetings and receiving meeting guests.

Various similar duties and ad hoc tasks.

In the longer term:

HR matters, including recruiting, training, and managing BreatheHR.

Occasional special projects - such as assisting with the preparation of marketing material, assisting with recruiting staff, assisting with accommodation and other practicalities for staff visiting from our overseas offices, etc.

Assisting the senior team with their calendars and some limited Executive Assistant duties.

Assistance with flight bookings, hotel arrangements, etc.

Document management and assisting with the documentation of procedures.

Developing social media content (working with our other global offices and external specialists).

Assisting with all practical aspects of seminars and business development including preparation of presentations and coordinating events.

You will report to …

Ultimately - to the Managing Director (Ned Shelton) and directly to the local Australian-based manager in charge of our Sydney office.

What we offer

The position would suit an experienced and outgoing person interested in variety, learning & developing - and working in an international environment.

A very comfortable working environment in new Barangaroo offices in Sydney (see maps below).

A pleasant office culture and atmosphere.

An exciting position with a dynamic, professional and internationally oriented firm.

An opportunity to develop your existing skills and obtain new skills.

A very international environment.

About Sheltons Accountants (Australia) and Sheltons Group

Sheltons Accountants (Australia) is part of Sheltons Group. We currently specialise working with foreign businesses coming into Australia, mostly from Western countries, but our work with Australian-based businesses investing abroad is increasing. We cover a wide range of areas for our niche target group.

Sheltons Group is an accounting and business advisory firm (including a small Australian law firm) but is very strong in the area of international tax consulting.



We also run courses around the world on international tax for tax advisers and in-house tax staff of MNCs.

Sheltons Group is an owner-managed firm. We have offices in Sydney, Copenhagen (since 1995), Singapore, Malta, London and Singapore – and soon other countries.

Sheltons Group is an independent firm but is part of the ETL Global network (https://www.etl-global.com/). We have offices in Sydney, Copenhagen (since 1995), Malta, London and Singapore, and soon New York and in other countries.

What we offer the candidate for the position of Client Service and Office Administrator – full time or part time at Sheltons Accountants (Sydney, Australia)

Interaction with people and businesses from many countries

Sheltons Accountants work exclusively with Internationally operating businesses

These are SMEs (and sometimes larger) from many countries, in particular from United Kingdom, North America (especially the US) and Western Europe

All our clients plan to do or are already doing business in or with Australia and range from those with substantial operating subsidiaries in Australia to those merely exporting or with just a single employee in Australia

Some clients are individuals, but always with international interests, such as Australian residents with real estate abroad

Our clients operate in a wide range of business sectors

You will also liaise with colleagues in various countries

Variety of work – and choices

To begin with, you will be exposed to a substantial variety of work

You will interact with colleagues, suppliers and others based in several countries

An opportunity to significantly develop – and to develop many skills

You would not only be able to cultivate your current skills, but we would assist you in developing new skills

We would actively assist in your development – including your managerial skills, IT skills, etc

We are always very keen to assist our colleagues with external training

Close interaction with colleagues in offices abroad

Sheltons is a small but growing firm with a very professional but friendly working environment

We all work as a team and assist our colleagues when required on a daily basis

Not only does the local office work as a team but the group works as a team and when required people from one office assist other offices in other countries.

A work location in modern offices in a central location (Barangaroo, Sydney CBD)

Central. Our Sydney office is located in the Barangaroo area – a close walk to Wynyard station.

Modern. The Sydney offices are newly established and have modern facilities.

Comfortable. We offer a very comfortable and ergonomically thoughtful working workplace.

Lunch. Each Friday Sheltons covers lunch for all employees, the idea being to eat together outside the office.

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📌 Client Service and Office Administrator (New South Wales)
🏢 Sheltons Accountants
📍 New South Wales