Ignition Performance Academy - Condell Park NSW

About the role

As our Administration Support team member, you'll play a key role in the day-to-day operation of the studio. You'll be responsible for ensuring administrative tasks are completed accurately and on time, while helping create a positive experience for every family who walks through our doors. Based at our studio in Condell Park, NSW 2200, this role is essential to the smooth operation of our dance studio, allowing our instructors and students to focus on what they do best-dance

What you'll be doing

- Manage the day-to-day administration of the studio
- Respond promptly to phone, email, text and social media enquiries
- Provide exceptional customer service to current and prospective families
- Process enrolments and maintain accurate student records
- Manage daily communications and ensure enquiries are followed up promptly
- Coordinate staff absences and assist with arranging class covers
- Process payments, vouchers and online store orders
- Assist with concerts, performances and studio events
- Support marketing activities and promotional campaigns
- Prepare weekly reports and track key studio information
- Work independently while managing multiple priorities and meeting deadlines
- Maintaining cleanliness and organisation of the reception and common areas

What we're looking for

- Previous administration and customer service experience
- Excellent communication, both written and verbal, and interpersonal skills
- Outstanding organisational skills and attention to detail
- The ability to manage multiple priorities in a busy environment
- Confidence using Microsoft Office and digital management systems
- A positive, proactive and solutions-focused attitude
- The ability to work independently with minimal supervision




- A high level of professionalism, reliability and integrity
- Basic numeracy skills
- Reliability and flexibilityExperience in performing arts, dance, education or a customer service environment
- Experience using Jackrabbit, Monday.com, Slack or similar software
- Experience with Canva and social media
- Experience following up enquiries and supporting enrolments

Why join Ignition Performance Academy?

At Ignition Performance Academy, you'll be joining a passionate team that loves creating a positive experience for children and their families. We're looking for someone who wants to be more than just an administrator. We value people who take initiative, enjoy contributing ideas, and take pride in helping a business run efficiently. Your ideas will be heard, your contribution will be appreciated, and you'll have the opportunity to make a genuine impact every day. If this sounds like you, we'd love to hear from you.

About us

Ignition Performance Academy is a thriving dance studio dedicated to nurturing talent, building confidence and fostering a love of performance in our students. Located in Condell Park, we offer a range of dance styles and classes for students of all ages and abilities. Our mission is to create an inclusive, supportive environment where every dancer can shine and develop their skills. We are committed to excellence in dance education and to building a community where creativity and passion are celebrated.

We're not expecting you to know everything on day one. We're looking for someone with the right attitude, strong administration experience, and a willingness to learn our systems and become an key part of our team. If you're organised, enthusiastic and ready to support our dance community, we'd love to hear from you.

#J-18808-Ljbffr

📌 Administration Support (Dance Studio) (New South Wales)
🏢 Ignition Performance Academy
📍 New South Wales