Medical Receptionist | Orthopaedic Specialist Practice

About Us

QCOS Orthopaedic is an established orthopaedic practice committed to delivering exceptional patient care and clinical excellence. Our team is passionate about supporting patients throughout their orthopaedic journey while maintaining the highest standards of service and care.

About the Role

We are seeking an experienced Medical Receptionist to join our team at our Auchenflower practice on a part-time (9-day fortnight) basis.

Working Hours

- Monday to Thursday: 9:30am to 5:30pm
- Every second Friday: 8:00am to 4:00pm

This vital front-line position plays an key role in creating a welcoming and efficient experience for our patients. As the first point of contact, you will manage appointments, enquiries, and administrative tasks that support the smooth operation of our orthopaedic practice.

Your organisational skills, attention to detail, and friendly manner will help ensure patients receive outstanding service from the moment they contact or visit our clinic.

Key Responsibilities

- Greet patients warmly and professionally upon arrival.
- Schedule appointments, including booking, confirming, and rescheduling consultations.
- Process patient registrations and maintain accurate patient records.
- Handle patient payments and process invoices.
- Maintain confidentiality and comply with privacy regulations at all times.
- Manage medical record transfers.




- Perform medical typing and correspondence preparation.
- Provide administrative support to clinicians and the broader practice team.

What We're Looking For

You will ideally have:

- Previous experience as a Medical Receptionist or in a similar healthcare administrative role.
- Excellent verbal and written communication skills.
- Strong organisational and multitasking abilities, with the capacity to manage competing priorities in a busy environment.
- Proficiency in computer systems and practice management software (experience with Stat Health software is highly regarded).
- Knowledge of medical terminology and an understanding of privacy and confidentiality requirements.
- A friendly, empathetic, and patient-focused approach.
- High attention to detail and accuracy in administrative tasks.
- The ability to work both independently and collaboratively within a team.
- Reliability, punctuality, and a strong work ethic.

What We Offer

At QCOS Orthopaedic, we value our team members and are committed to fostering a supportive, friendly, and professional workplace.

We offer:

- Competitive remuneration.
- Subsidised parking.
- A welcoming and collaborative team environment.
- The opportunity to work alongside experienced medical professionals in a modern clinic setting.
- A rewarding role supporting patients through their orthopaedic care journey.

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📌 Medical Receptionist (Queensland)
🏢 QCOS Orthopaedic
📍 Queensland