At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Full time Assistant Practice Manager to join our amazing team in Bondi, supporting the Practice Manager in the opening of a brand new EVOCA clinic. Additionally, you will assist with the day-day general operations of running a busy multi-disciplinary medical centre. Reporting directly to the Practice Manager, you will manage a busy front desk EVOCA reception area and ensure quality patient care whilst supporting out team of GP’s. This role offers a fantastic chance to grow your career while shaping the future of a growing network of Medical Centres. If you are a motivated individual and passionate about operational excellence and team development, we certainly want to hear from you!

What's in it for You

- Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
- Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
- Salary packaging options including novated leases for vehicles with running costs included
- Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
- 20% discount on dental services for employees and their families
- Discounted Medibank private health insurance (hospital & extras cover)

Key Responsibilities

As a vital first point of contact for our Medical Centre team,



you will play a central role in delivering exceptional service and ensuring smooth day-to-day operations. Your responsibilities will include:

- Create a Patient-First Culture: Foster exceptional customer service that puts patients at the heart of everything we do.
- Championingadministrative functions, such as filing, data entry, andassistingthe Practice Manager with a variety of operational tasks as needed.
- Champion Operational Excellence:Identifychallenges and lead continuous improvement initiatives that elevate clinic performance and patient outcomes.
- Lead & Develop Talent:Support the Practice Manager in drivingonboarding, and ongoing training, building a skilled, motivated team ready to deliver their best.
- Accountability forOpening and closingofthe Centre, ensuring all procedures are followed for a safe and effective start and end to each day.
- Building andmaintainingpositive professional relationshipswith patients, medical staff, and fellow team members, contributing to a collaborative and respectful workplace culture.
- Ensuring compliancewith all organisational policies, procedures, and health regulations, upholding the highest standards of care and confidentiality.
- Performing general reception duties, includingmaintaininga clean and organised front desk,



and ensuring a professional and supportive environment for all visitors.

Our Ideal Candidate

We’re looking for a motivated and people-focused individual who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.

- Previousteam leadership experience within a customer service role is desired.
- Ability to work well under pressure and prioritise competing workloads.
- Excellent written and verbal communication skills.
- Proficient computer skills. (Exposure toPracsoftand MedTech isadvantageous)
- Strong organisational and time management skills
- A passion for people and a personable approach
- Conflict resolution and problem-solving skills

Why Choose Us

By becoming a part of our accomplished team, you'll access:

- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
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- The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).

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📌 Assistant Practice Manager (New South Wales)
🏢 ForHealth Group
📍 New South Wales