Customer Service & Office Coordinator HOBAN Recruitment•Landsdale,Western Australia,Australia
Join a leading global manufacturer in Landsdale! Are you an organised, customer-focused professional who enjoys variety in your day? A well established global manufacturing business is seeking a Customer Service & Office Coordinator to join their collaborative team.
This is a varied, hands-on role where no two days are the same. You'll be the first point of contact for customers while supporting the smooth day-to-day operation of the office and warehouse.
About the Role
Reporting to the management team, you will play a key role in delivering exceptional customer service while providing administrative and operational support across the business.
Responsibilities
- Processing customer sales orders accurately and efficiently
- Responding to customer enquiries via phone, email and in person
- Checking inventory levels and coordinating stock replenishment
- Liaising with suppliers regarding purchase orders and deliveries
- Monitoring stock availability and communicating lead times to customers
- Maintaining accurate customer, product and inventory records
- Supporting the day-to-day coordination of the office and warehouse
About You
We're looking for someone who takes pride in their work, enjoys building strong relationships and isn't afraid to take ownership. You'll bring a positive attitude, excellent organisational skills and the ability to manage competing priorities in a busy environment.
Requirements
- Previous experience in a customer service, administration or office coordination role
- Outstanding customer service skills with a genuine desire to help others
- Excellent data entry skills with a high level of accuracy
- Strong organisational and time management abilities
- Excellent verbal and written communication skills
- A professional presentation and confident manner when dealing with walk-in customers
- A proactive, can-do attitude and willingness to contribute wherever needed
Previous experience within manufacturing, wholesale or distribution is advantageous but not essential. Full product training will be provided to the right person.
What's on Offer
- Join a respected global manufacturer with a strong reputation
- Secure a full-time, permanent prospect
- Supportive and collaborative team environment
- A varied role with genuine responsibility
- Long-term career stability
- On-the-job training and support
If you're a motivated customer service professional looking for a varied role where you can make a genuine impact, we'd love to hear from you.
Diversity and Inclusion
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at or visit www.hoban.com.au/adjustments for additional contact details.