Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 current car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. Wakeling Automotive not only specializes in automotive but also is home to Tyre Plus Campbelltown and Camden Cycles. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. These achievements are testament to the culture and environment that is working at Wakeling Automotive.
Overview of the Role:
Paul Wakeling Motor Group is part of Macarthur's largest family owned multi-franchise motor dealership. We are now looking for the right candidate with a strong focus on customer service to join our successful Service team in the role of Service Advisor / Service Receptionist.
Reporting to the Service Manager your day to day duties include:
Greeting and booking in customers
Writing and Invoicing customer paper work
Face to Face and phone enquiries.
Supply general advice/quotations
Following up customer requirements
Updating customers on their service or repair
Booking customer's for service and repair work
Utilising our internal computer system
Liaising with clients about their cars needs
Organising loan cars and ensuring correct paperwork is filled out
Follow all internal processes and procedures
The Successful Applicant Must have:
Able to quickly adapt to the ever-changing technologies across a wide range of vehicles
Adheringto checklists and quality control standards
A team player who is focused on providing exemplary quality service
Ability to mentor / provide guidance to junior technicians
Keep up to date withmandatory factory training
Be mature, punctual with a strong work ethic.
Reliable, conscientious, adaptable and customer focused
What we can offer you:
- Uniforms supplied at no cost on commencement of employment
- Employee recognition and award for tenure / year of service
#J-18808-Ljbffr
📌 Service Advisor / Service Receptionist (Campbelltown)
🏢 Paul Wakeling Motor Group
📍 Campbelltown
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.