We are seeking an experienced NDIS Administrator & Rostering Officer to join our growing team.

You will work in person at our office at the Jetty Village Shopping Centre.

Due to an internal promotion, we now have a full time administration / rostering position available.

Key Responsibilities

- NDIS administration documentation, participant intake, onboarding of staff & compliance support
- Assist with service agreements for new and existing participants for review and approval by the Operations Manager
- Staff rostering and coordination
- Managing phone calls, emails, calendars, and all general office administration
- Liaising with support workers, participants, families, coordinators and other stakeholders
- Supporting smooth day-to-day operations
- Liaise and coordinate with management to support day-to-day operations
- Undertake additional administrative tasks as required
- Approve staff timesheets
- Schedule shifts, inputting all date and insuring correct invoicing details are input into our ShiftCare system
- Complete ShiftCare training




- Manage office supplies and inventory
- Complete staff inductions, assist with training and assigning Ausmed training
- Assist with a shared on call roster/ On call: 1 week on, one week off.
- Assist the CEO with other tasks where and when required
- A extra plus if you have experience in invoicing, service agreements and ability to learn Paycat payroll with our outsourced team.

About You

- Proven experience in NDIS administration (ideal)
- Experience with rostering within disability or support services
- Strong organisational and time-management skills
- Ability to work independently in a small business environment
- Knowledge of NDIS systems and compliance requirements
- Ability to multi task
- Understand compliance and auditing
- Exceptional customer service

What We Offer

- Supportive, close-knit team workplace
- Stable weekday hours
- Meaningful work supporting participants in the community

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📌 NDIS Administrator/Rostering Officer (Coffs Harbour)
🏢 Complete Support
📍 Coffs Harbour