What Success Looks Like In This Role

Unisys is a global information technology company that delivers innovative solutions to clients across various industries. In Australia, Unisys offers a dynamic and inclusive work environment where employees can thrive and grow their careers. The company is known for its commitment to excellence, cutting‑edge technology, and a collaborative culture that encourages creativity and innovation. Prospective candidates can look forward to working on exciting projects that make a real impact, with opportunities for career development and career advancement.

Role Outline

As a Communications Services Officer (formal messaging system), you will be responsible for providing comprehensive support for Messaging desktop and server applications, ensuring real‑time monitoring of message traffic through Messaging Systems.

Your Duties Will Include

- Message actioning and distribution, user account management, and after‑hours notification.
- Provide user training in Messaging applications and manage local accounts to maintain messaging capability.




- Work in 3‑person shifts across 24/7.

You will be successful in this role if you have:

- Proven experience in a Messaging desktop environment performing message delivery and distribution, and account administration in a protected network environment.
- Minimum of 3 years in supporting Messaging support environment.
- Effective verbal and written communication skills.
- Problem‑solving abilities and an analytical mindset.
- This role requires a mandatory NV2 AGSVA security clearance.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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📌 Lead Field Engineer – Communications Services Officer (Canberra)
🏢 Unisys
📍 Canberra