Queensland Hotels Association – Brisbane QLD

Employment Relations Advisor (Full-time, Fixed-term – Maternity Leave Cover)

Ready to be part of Queensland's "FUN" industry?

Queensland's hospitality industry is built on great service, high standards and even better people. If you're passionate about workplace relations and want to support hospitality employers across the state, we'd love to hear from you.

QHA is seeking a full-time Employment Relations Advisor to join our Employment Relations team on a fixed-term maternity leave cover contract.

Help Queensland hospitality employers get staffing right. As QHA's Employment Relations Advisor, you'll be the first point of contact for members, delivering clear, practical advice across Awards, legislation, and day-to-day workplace issues—while building strong relationships across the industry.

About QHA

The Queensland Hotels Association (QHA) is the peak industry body representing the hospitality and tourism industry across Queensland.

We work to secure the best future for our members by connecting them with their communities, representing them to government, and supporting their businesses to thrive—whether they're a local country pub, an accommodation hotel in a tourist hot spot, or a venue delivering food, entertainment and great times across the state.

Based in the Brisbane CBD (a short walk from Central Station), QHA is a registered industrial organisation of employers at both State and Federal levels, and a Registered Training Organisation.

About the role

Employment Relations Advisors are the first point of contact for member employment relations queries. You'll work with hospitality employers to achieve positive staffing outcomes by providing practical, timely advice across a broad range of employment matters.

This is a great opportunity to grow your workplace relations career and gain exposure across all components of employment relations.





Why work here?

At QHA, you'll join the peak industry body representing hospitality and tourism across Queensland and play a hands‑on role supporting businesses to thrive. You'll be part of a small, active team that values teamwork, initiative and pitching in—where your work is varied, practical and member‑focused. No two days, and indeed no two inquiries are the same – you are learning every day from your colleagues, industry partners and hospitality legends!

Key responsibilities

You will:

- Provide timely advice (verbal and written) on workplace relations matters, including Modern Awards, industrial legislation interpretation, public holidays, performance management and disciplinary processes
- Complete long service leave calculations and assist with developing wage guides following the annual wage decision
- Develop and author QHA publications and employment relations materials (e.g., fact sheets on NES/Award entitlements, guides and bulletins
- Participate in monthly ER webinars and training programs for members
- Undertake general administrative duties as required
- Build and maintain solid relationships with ER contacts within member businesses and other key stakeholders
- Perform other duties as directed by the Employment Relations Manager

About you

You'll have experience in employment relations and/or HR—or the ability to quickly develop the required skills. This role may suit an ER practitioner, or a high‑performing university student nearing completion of relevant studies.





Candidates must possess a minimum of 2 years' experience in employment relations or human resources to be considered for this position.

To succeed, you will demonstrate:

- Strong interpersonal skills and the ability to build productive working relationships
- Excellent attention to detail and the ability to manage multiple priorities simultaneously
- A collaborative mindset—our team is small, active and supportive, and everyone pitches in when needed

ER capability specifics

You will bring:

- Working knowledge of the Fair Work Act 2009, associated legislation and Modern Awards
- Ability to provide accurate, practical advice to members and stakeholders (verbal and written)
- Strong research skills and sound judgement
- Excellent organisational skills and the ability to manage competing tasks effectively
- High-level communication skills, including the ability to explain complex matters clearly and practically
- Proactive approach with the ability to work with minimal direction
- Microsoft Office capability
- Current driver's license
- Initiative, confidence in decision‑making and the ability to work without close supervision

What you'll get when you join QHA

You'll be part of a team that supports and contributes to major QHA events—annual awards galas, race days, conferences and staff events—with opportunities that may take you anywhere from Birdsville to the Torres Strait or down to the Gold Coast.

Benefits include:

- Access to great deals through QHA relationships (superannuation, health insurance and salary sacrificing providers)
- Central Brisbane CBD office location
- Training and development opportunities
- Additional paid community leave (volunteering)
- Health and wellbeing initiatives including EAP access, annual flu vaccinations and weekly fruit deliveries

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📌 Employment Relations Advisor (Brisbane)
🏢 Queensland Hotels Association
📍 Brisbane