Following sustained growth, Secure-ISS is expanding its account management team with a new Account Executive role to protect and grow a portfolio of established customers.
Step into a full pipeline of existing customers to service, working hand in hand with our technical team to deliver the in-demand solutions they're actively seeking. This isn't cold outreach — it's building and nurturing trusted relationships, guiding customers to the next stage of their cyber journey.
About Secure-ISS
Secure-ISS is a leading national cyber services provider, celebrating 20 years in business this year. We've been protecting Australia's digital borders since 2006, delivering 24/7 ISO-certified continuous monitoring, detection, and response from our Gold Coast Security Operations Centre (SOC). We help businesses and institutions across the country strengthen their defences and with cyber security requirements rising steeply, it's a very exciting time to join our growing team. We're looking for people who can make a real impact on our business and provide premium support for our clients and partners.
Responsibilities
Grow existing accounts across business and education through cross-sell and upsell as customers mature along their cyber journey
Partner closely with our technical, SOC Governance and Customer Success teams to match customers with the right solutions
Run regular account reviews and sales calls to understand each customer's evolving security needs
Manage satisfaction and retention while uncovering opportunities to further strengthen customers' security posture
Contribute to our account management and expansion strategy across our target sectors
Collaborate with the broader sales team to onboard and service new customers as needed
Build and maintain a healthy pipeline in our CRM (NetSuite / Oracle)
What you'll bring
Previous experience in IT / technology sales, and confidence using CRM tools (NetSuite / Oracle)
A self-starter who sets their own calendar and drives their own activity, ideally with a proven track record in a small-business environment
Genuine interest in cyber security and helping customers improve their defences — cyber security sales experience will be looked at very favourably
Strong relationship-building skills and a consultative, customer-first approach
What we offer!
You will be joining a dynamic business and team based out of Southport on the Gold Coast. Secure-ISS provide a flexible working environment. The position includes the following package benefits:
75-90k salary + super, plus negotiable incentive structure with significant upside potential for reaching agreed sales goals.
Excellent work-life balance, with flexible hours and hybrid working options.
Collaborative and innovative work culture fostering professional growth and development.
Strong sales and cybersecurity mentoring from colleagues inside the organisation.
The chance to represent a genuinely in-demand product
If you're ready to make a significant impact in a fast-paced, forward-thinking environment, and thrive on driving business success in cybersecurity, we want to hear from you!