On behalf of our client, we are looking for a full-time experienced Corporate Service Manager.

The role will be responsible for overseeing our client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:

- Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
- Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
- Improve and develop financial efficiencies, control costs, and maximize productivity throughthe implementation of effective methods and standard processes/tools. Manageworking capital in accounts receivable and inventory.
- Responsible for working in partnership with key stakeholders to build brand awareness,roll out marketing strategies, build competitive cost proposals to secure customer base.
- Successfully build, coach, and develop team members in line with our client’s culture andvalues.
- Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formalprocedures aligned with business strategy and planning
- Developing implementation timelines, managing towards project milestones, addressingclient concerns, meeting, and exceeding client expectations through the go-live of aproject, and managing relationships on an on-going basis to ensure retention.
- Overseeing and driving the regional operations in line with the global operation strategy and company objectives
- Strategically planning on local office expansion in terms of headcount, organization and capacity planning
- Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
- Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
- Conducting regular performance review,



appraisals & salary review with the local team leaders and teams
- Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
- Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills

- 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
- Strong client relationships with a strong understanding for what makes a product a success for clients.
- Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
- Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
- Robust communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
- The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
- Experience in building operational procedures, brand awareness, and building teams for success in new markets
- Good understanding of business operations and decision-making processes
- Analytical and performance-driven mindset
- Critical thinking and decision making
- Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
- Team Player / ability to collaborate with others & work in a team-oriented environment
- Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

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📌 Corporate Service Manager (Sutherland)
🏢 EPG Payroll & HR Australia
📍 Sutherland