Care is our passion. People are our business. Excellence is our standard. Growth is our ambition.

Career development Opportunities

The Role: Reporting to the Finance Manager, the Administration Manager is responsible for overseeing all administrative operations across the hospital, ensuring efficient processes, excellent customer service, strong revenue cycle performance, and effective leadership of the administration team. You will lead Front Office Staff, Ward Clerks, and the Medical Records Team while driving operational efficiencies, maintaining compliance, and supporting quality patient outcomes

Key Accountabilities:

The Hospital Administration Manager has the responsibility to ensure the efficient and consistent running of the following administration functions:

- Lead and coordinate all administrative functions across the hospital.
- Manage administration staffing, rosters, payroll, leave requests, and team performance.
- Monitor patient flow, admissions, discharges, and revenue cycle processes.
- Review and analyse hospital reports and key performance indicators.
- Manage departmental budgets and labour costs.
- Train, coach, mentor, and develop administration team members.
- Conduct performance reviews and support employee development.
- Ensure compliance with hospital policies, procedures, and quality standards.
- Build strong relationships with visiting medical officers (VMOs) and their teams.
- Manage patient accounts and ensure compliance with health fund requirements.
- Handle customer enquiries and complaints professionally and effectively.
- Contribute to business planning, reporting, and continuous improvement initiatives.

Required Experience:

- Excellent communication (both written andverbal) andinterpersonal skills
- Demonstrates a customer focused mindset
- Team player with a ‘can do’ attitude
- Proven commitment to professional development and quality improvement
- Open honest approach with the ability tomaintainconfidentiality
- Ability to lead,



coach and mentor a team
- Effective planning and prioritisation skills
- Enhanced mediation and conflict resolution skills
- Competent keyboard and MS Office skills

Desired Experience:

- Prior role in a hospital, health fund, medical practice, or other similar business, in an administration/management function
- A results-driven approach with a focus on achieving operational and financial outcomes.
- Knowledge of health fund contracts

About You:

- To be successful in this role, you will possess:
- Previous experience as an Administration Manager within a private hospital environment.
- A relevant Diploma-level qualification or higher.
- Strong leadership experience with the ability to coach, mentor, and motivate teams.
- Excellent communication and interpersonal skills.
- Experience managing budgets, workforce planning, and performance management.
- Knowledge of private health fund contracts and hospital revenue cycle processes.
- Strong organisational, prioritisation, and problem-solving skills.
- A customer-focused approach and commitment to continuous improvement.
- Proficiency in Microsoft Office and administrative systems

Why choose Forster & Mayo Private Hospital?

- Part of Healthe Care Group
- Supportive multidisciplinary team with a passion for measurable outcomes
- Hospital with a Net Promoter Scores consistently above "world class" status
- Highly competitive renumeration
- Paid travel allowance
- Paid parental leave
- Novated Lease Opportunities
- Wellbeing programs including Fitness Passport and discounted Private Health Insurance

Mayo Private Hospital is a partof Healthe Care, offering Medical, Surgical, Rehabilitation, Renal Dialysis and Mental Health Services. It is a 74-bed facility located in Taree on the Mid North Coast of NSW, 2 hours north of Newcastle and boasts extraordinary natural landscapes including lakes and rivers and close by beaches. We offer competitive salaries, flexible rostering, free staff parking & professional development support.

Closing Date: 14 August 2026

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📌 Hospital Administration Manager (Taree)
🏢 Mayo Private Hospital
📍 Taree