Key Account Manager - Manufacturing (B2B)

ICONS|Rauxel is a premium private-label manufacturer of clean, creative skincare and haircare products based in Mt Kuring-Gai, NSW. Our laboratory drives innovation in formulation, drawing inspiration from Australian botanicals, natural extracts, and sustainable ingredients. We are part of the ICONS Beauty Group — a global cosmetics and beauty corporation delivering creative, sustainable product solutions across international markets.

At ICONS|Rauxel, we bring exceptional products to life for some of the world’s best beauty brands — and we’re growing. If you’re commercially driven, highly organised, and love working at the intersection of beauty and business, this is your next move.

About the Role

As our Key Account Manager, you’ll be the engine behind our client relationships and commercial growth.
You’ll own end-to-end account management while identifying opportunities to grow existing and new accounts. This role sits at the intersection of inside sales and account management, ensuring seamless communication between clients and internal teams from initial enquiry through to delivery.

What you’ll be doing

Driving commercial growth by managing and growing a portfolio of existing and new client accounts

Driving new business development and identifying commercial opportunities

Delivering outstanding client experiences from first contact through to delivery.





Coordinating end-to-end purchase orders and project timelines.

Maintaining up-to-date order schedule reports and communicating proactively with clients regarding order status, delivery progress, and any requested changes or delays

Partnering closely with internal NPD and R&D; teams throughout the product development lifecycle to ensure client requirements and delivery expectations are met at every stage

Acting as the key liaison between clients and internal teams

What we’re looking for

3+ years in account management, client-facing sales, or commercial coordination — B2B manufacturing, skincare, haircare, or FMCG highly regarded

Excellent written and verbal communication and interpersonal skills

Proactive and highly organised with strong attention to detail and the ability to manage multiple accounts simultaneously

Commercially minded with the ability to identify and act on growth opportunities within existing accounts

Well presented with the ability to build strong client relationships

Proficient in Microsoft Office Suite

ERP/order management software experience - highly regarded

Applicants must hold valid work rights in Australia. Only successful candidates will be contacted.

We are not currently engaging recruitment agencies for this position — direct applications are warmly welcomed.

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📌 Key Account Manager - ManufacturingB) (Hornsby)
🏢 Icons|Rauxel
📍 Hornsby