Job Type: Permanent position | Full time position

Job Description

The Alto Group is a family-owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years. We currently looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi franchised dealership in Pennant Hills, representing our European & Japanese Brands. Reporting to the

General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy. In this role you will be responsible for:

- Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
- Keeping valid, current and legible records of all claims submitted
- Maintaining warranty storage of return parts and return all parts requested
- Utilize technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group




- Prepare warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements

To be successful in this role you will need to have the following:

- Previous experience within a Warranty Specialist role
- At least five (5) years of relevant motor industry experience
- Experience with European brands
- Technical motor vehicle repair and parts knowledge would be well regarded
- Excellent attention to detail
- Operate with a high level of Integrity
- Work in a team workplace with a "Can
- Do" attitude

In return we will offer:

- Salary: $70,000 to $80,000 per year
- On the job support from experienced warranty team and management across our group.
- A positive and supportive environment with opportunities for career progression

The position is full time working Monday to Friday. We're looking for enthusiastic and motivated people to join our team.

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📌 Warranty & Vehicle Repair Specialist (Hornsby)
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📍 Hornsby