We are an established and expanding specialist surgical practice bringing together a team of highly respected surgeons, doctors and allied health professionals. Our multidisciplinary team is committed to delivering exceptional patient care in a professional, supportive and collaborative environment.
As our practice continues to grow, we're looking for an experienced Office Manager to help lead our administration team and support the day-to-day operations of the practice.
About the Role
Reporting to the Practice Manager, you'll play a key leadership role in ensuring the smooth operation of our busy specialist practice.
Your responsibilities will include:
- Leading and supporting the administration team
- Coordinating daily practice operations
- Managing patient enquiries and appointments
- Theatre scheduling and coordination
- Medicare, health fund and billing processes
- Supporting surgeons and clinicians with administrative requirements
- Monitoring workflows and identifying opportunities for improvement
- Maintaining accurate patient records
- Assisting with rostering and leave coverage
- Delivering an outstanding patient experience
About You
You'll be an organised, proactive and approachable leader who enjoys building strong teams and creating efficient systems.
You'll bring:
- Experience leading an administration team within a medical practice
- Strong organisational and problem-solving skills
- Excellent communication and interpersonal abilities
- Confidence using medical software and learning new systems
- A high level of professionalism and confidentiality
- The ability to remain calm and organised in a busy environment
- A genuine commitment to exceptional patient care
Desirable
- Experience in specialist consulting rooms
- Knowledge of Medicare billing and referrals
- Experience coordinating theatre bookings
What We Offer
- Permanent full-time or 4-day part-time position
- Above Award Wage
- Opportunity to help shape a growing specialist practice
- Supportive leadership team
- Modern consulting rooms
- Diverse and interesting role
- Opportunity to make a genuine impact
- Secure, long-term career opportunity
Permanent Part Time / Full Time considered for the right candidate
About Us
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📌 2IC / Office Manager (Sunshine)
🏢 Dr Ian Baxter
📍 Sunshine
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