Senior Medical Administration 4 days per week

Senior Medical Administrator | Specialist Ophthalmology Clinic

Location: Southport, Gold Coast

Work model: In office (with free undercover parking)

Remuneration: Above Award rate

About us

Sight Specialists is a premier specialist ophthalmology clinic located in Southport. We pride ourselves on delivering personalised, patient-centred care at the highest level. We operate in a fast-paced, professional environment using cutting-edge technologies. As a growing business, we place a strong emphasis on doing things differently and striving for continuous improvement.

We are currently seeking an experienced, proactive Senior Medical Administrator to join our friendly, energetic team.

The opportunity

This position is for 4 days per week. To ensure a smooth onboarding and mutual fit, the role will commence on a casual basis for a maximum of 3 months before transitioning into a permanent part-time position.

This is primarily a back-office role that focuses on clinical workflow coordination, with secondary front-desk assistance when required.

Key responsibilities

Clinical triage: Assess patient referrals and accurately allocate them to the correct appointment slots.

Surgery coordination: Book surgeries and provide clear, empathetic post-consultation education to patients.

File management:



Prepare upcoming patient files for consultations and conduct quality control for clinical information accuracy.

Team leadership: Assist with the coordination of reception staff and streamline internal patient communication.

Patient support: Assist with answering phones, scheduling appointments, and managing complex patient enquiries.

Cross-training: Maintain a willingness to cross-train in other clinical administrative areas to support the practice.

What you bring

Experience: Previous ophthalmic experience is highly regarded and will guarantee a shortlisting. Experience with Gentu or Genie software is desirable but not essential.

Communication: Exceptional verbal and written communication skills with strong spelling and grammar.

Patient care: A warm, empathetic nature with a fundamental emphasis on premium customer service.

Workflow skills: Proven ability to multi-task, use initiative, troubleshoot, and maintain a sharp attention to detail.

Teamwork: A positive, proactive attitude with the ability to work autonomously while liaising effectively with doctors, hospitals, and team members.

What we offer you

- Premium pay: Remuneration above the standard Award rate.
- Convenience: Free undercover car parking on-site.
- Professional growth: Opportunities to expand your skillset and gain experience with advanced medical technologies.
- Culture: A supportive, dynamic, and forward-thinking team environment.

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📌 Senior Medical Administration 4 days per week (City of Gold Coast)
🏢 Sight Specialists
📍 City of Gold Coast