Customer Service and Sales Team Lead – iPlay Australia

WORK WHERE FUN LIVES – Join the iPlay Ed Square Team!

BIG GAMES. BIG ENERGY. BIG CAREER OPPORTUNITIES.

Love rapid-paced environments? Enjoy making people smile? Want a job where no two days are the same?

This is your chance.

iPlay Ed Square is looking for energetic, outgoing Supervisors and Customer Service Attendants to join our growing team.

From exciting arcade games and amazing prizes to birthday parties and unforgettable family experiences, every shift is packed with energy, excitement and plenty of fun.

Whether you're helping a family celebrate a special occasion, cheering on guests as they chase high scores, or handing over that giant plush prize they've been trying to win, you'll be creating Moments that Matter every single day.

About Us

At iPlay, we're all about bringing people together through fun.

As Australia's largest independently owned family entertainment centre group, we're continuing to grow across the country, creating unforgettable experiences for millions of guests every year.

At iPlay Ed Square, you'll join a passionate team that works hard, supports one another, and creates an atmosphere guests can't wait to come back to.

You’ll Be Great If You:

Love working with people and creating memorable experiences

Bring positive energy to every shift

Stay calm and organised in a busy environment





Jump in and help wherever you're needed

Have excellent communication skills and a friendly attitude

Can work evenings, weekends and public holidays

Enjoy being part of a supportive, high-energy team

We're also looking for experienced leaders who can:

Lead, coach and motivate a team

Support the day-to-day operation of the venue

Manage cash handling and shift responsibilities

Solve problems confidently while keeping the guest experience front of mind

A current Police Check is required for all Supervisor positions.

Bonus Points If You Have:

Experience in hospitality, retail or customer service

Experience in arcades, bowling, entertainment or family entertainment venues

A valid Working With Children Check

Leadership experience or hospitality qualifications

What’s In It for You?

Join one of Australia's fastest-growing entertainment brands

Work in a fun, exciting environment where no two days are the same

Opportunities to grow into leadership and management roles

Be part of a supportive team that celebrates success together

Staff discounts and team benefits

A workplace where fun is part of the job description

Ready to Play?

Please note: Only shortlisted applicants who meet the role requirements will be contacted. No recruitment agencies please.

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📌 Customer Service and Sales Team Lead – iPlay Australia (New South Wales)
🏢 iPlay
📍 New South Wales