Join a supportive team as an APS4 Practice Officer, delivering frontline administrative and client support to veterans, serving defence personnel, and their families within a purpose-driven service environment.

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is anAPS4Practice Officerfor a trusted Federal Government client located in Surry Hills withfurther roles also available across Australia.

The important parts:

- Pay: $54.88 - $58.53 + Super | Duration: 24 months (with potential for extension)
- Hours:Monday–Friday(37.5 hours per week)
- Location: Surry Hills, NSW
- Applications close:12pm Monday 1st June 2026

Position Details

Date of publication 28/05/2026

Location Sydney - City/Inner, NSW

Industry Administration & Secretarial

Salary/Pay Not disclosed

Reference number 210086355

Join a supportive team as an APS4 Practice Officer, delivering frontline administrative and client support to veterans, serving defence personnel, and their families within a purpose-driven service environment.

We think outside the box by redefining recruitment.

Through long- term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is anAPS4Practice Officerfor a trusted Federal Government client located in Surry Hills withfurther roles also available across Australia.

What you will be required to do:





You’ll play a key role in supporting frontline service delivery within a busy and purpose-driven environment. This role is central to ensuring smooth day-to-day operations while delivering a high level of service to clients.

- Providing professional front-of-house and telephone customer service
- Managing client enquiries and acting as a key point of contact
- Coordinating referrals to internal and external service providers
- Supporting delivery of programs and workshops
- Performing data entry, record keeping, and maintaining accurate client files
- Assisting with financial administration (invoicing, procurement, tracking)
- Supporting reporting, compliance, and operational processes
- Liaising with internal teams and external stakeholders

To be successful in the role you will:

- Have experience in administration, customer service, or office support
- Demonstrate strong communication and stakeholder engagement skills
- Be highly organised with the ability to manage competing priorities
- Show initiative and sound judgement in a fast-paced environment
- Have strong attention to detail and data accuracy
- Be comfortable working in a sensitive, client-focused setting

What’s on offer for you:

- Opportunity to work in a meaningful role supporting the veteran community
- No formal qualifications required – solid entry point into government or community services
- Supportive, collaborative, and purpose-driven team environment
- Exposure to mental health and social service delivery operations
- Potential for contract extension and career development

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📌 Practice Officer (New South Wales)
🏢 Synergie
📍 New South Wales