McKays Solicitors is one of Queensland's most respected firms, with a proud history of delivering exceptional results for our clients. With more than 60 professionals across multiple practice areas, we are recognised for our expertise, technical excellence, and strong community connections.

We value professionalism, collaboration, initiative, and a friendly approach to client care. At McKays, you'll thrive in an inclusive and supportive environment where your contribution is valued.

About Us

McKays Solicitors is one of Queensland's most respected firms, with a proud history of delivering exceptional results for our clients. With more than 60 professionals across multiple practice areas, we are recognised for our expertise, technical excellence, and strong community connections.

We value professionalism, collaboration, initiative, and a friendly approach to client care. At McKays, you'll thrive in an inclusive and supportive environment where your contribution is valued.

About the Role

We are looking for a reliable, warm, and customer focused Receptionist to join our Mackay office. As the first point of contact, you'll create a welcoming and professional experience for clients and visitors.

This is a full time, fixed term maternity leave cover position. The initial contract will be for six months, with the possibility of an extension or the opportunity to transition into another role within the firm.

This is a job share role, working alongside our existing receptionist to ensure smooth day to day operations. You will provide reception cover and assist with Office Clerk duties when required. This is a great opportunity to gain hands on experience and start or further your career in law or office administration.

Key Responsibilities

- Provide exceptional customer service as the first point of contact for clients and visitors




- Warmly greet clients and maintain a professional and welcoming demeanour at all times
- Answer and direct incoming calls efficiently and professionally
- Manage incoming and outgoing mail and deliveries
- Assist with scheduling appointments and coordinating meeting rooms
- Maintain the reception area to a high standard
- Provide administrative support including filing, scanning, and data entry
- Assist solicitors and support staff as required
- When required, assist with Office Clerk duties, including mail handling, document delivery to local businesses, ordering supplies and catering, and event preparation

About You

- Reliable and dependable, with a strong work ethic
- Robust customer service skills and a professional, well presented manner
- Friendly, approachable, and confident interacting with a wide range of people
- Excellent communication skills, both written and verbal
- Strong attention to detail and good organisational skills
- Tech savvy, with proficiency in Microsoft Word and Outlook
- Able to work autonomously and as part of a team
- A genuine interest in law and office administration
- A current driver's licence

Why Join Us?

This is an excellent opportunity to join a respected Queensland law firm in a role that truly matters. You'll work closely with our receptionist in a collaborative job share arrangement and gain exposure to a professional legal environment.

Although this role is initially offered as a fixed term maternity leave contract, we are committed to retaining great people wherever possible. There may be opportunities to extend the contract or move into another role within the firm as opportunities arise.

You'll be part of a friendly, team focused culture that values initiative and a positive attitude. We offer competitive remuneration and valuable experience across reception and office operations, making this a great stepping stone for a career in law or office administration.

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📌 Back up Receptionist (Mackay)
🏢 McKays Group
📍 Mackay