Better Connected Community Services – Rockdale NSW

Better Connected Community Services is seeking a motivated and organised Junior Rostering Officer to join our team in a Permanent Part-Time Afternoon Position.

Working closely alongside our Rostering Officer, you will play an important role in coordinating client services and support worker schedules across our community care programs. This is an excellent opportunity for someone looking to develop their career in workforce coordination, administration, and community services within a supportive and growing organisation.

Key Responsibilities

- Assist with creating and updating staff rosters.
- Communicate roster changes with clients and support workers.
- Coordinate shift replacements and staff availability.
- Maintain accurate records in rostering and CRM systems.
- Provide administrative support to the rostering team.
- Ensure confidentiality and compliance with organisational procedures.

About You

- Previous experience in administration, customer service, scheduling, or a similar role.
- Strong organisational skills and attention to detail.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office and computer systems.




- Ability to work in a rapid-paced environment and manage competing priorities.
- Experience in aged care, disability, community services, or healthcare.
- Exposure to rostering or workforce scheduling systems.

Pay Rates

We pay under the Social, Community, Home Care and Disability Services Award [MA000100] – Home Care, with hourly rates ranging from $32 to $39 per hour, depending on your classification, experience, and qualifications.

What’s in It for You

At Better Connected, we value our people as our greatest asset. From dedicated carers to passionate office staff, every team member plays a vital role in delivering exceptional care and support.

Benefits

- Flexible rosters to suit your lifestyle
- Ongoing professional development (in-house and external)
- Comprehensive one‑on‑one training and mentoring with our experienced Rostering Officer
- Health and wellbeing initiatives, including an Employee Assistance Program
- Team social events
- Access to shift details via our mobile app
- Salary packaging options to increase your take-home pay
- Join a supportive team and make a meaningful contribution to quality community care services.

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📌 Junior Rostering Officer (New South Wales)
🏢 Better Connected Community Services
📍 New South Wales