- AO3 Business Support Officer
- Pay Rate: $51.12 per hour + superannuation
- QLD Government
- Initial Contract: 03/08/2026 – 03/02/2027 + highly likely ongoing contract
- Full-time, temporary contract prospect (Monday – Friday)
About the Role
An exciting opportunity is available for an experienced administrator to join a busy and fast-paced government team based in their Caboolture office. This role plays a critical part in supporting field-based programs, maintaining accurate records, coordinating administrative processes and ensuring excellent customer service delivery.
Key Responsibilities
- Support the delivery of smoke alarm and other field staff-related programs.
- Monitor and manage outstanding job reports and work order statuses.
- Coordinate with technical officers, for the preparation of detailed record keeping in Ellipse and SAIMS.
- Compile documents, reports and records with a high level of accuracy and attention to detail.
- Assist with stock control activities and the journaling of associated costs.
- Deliver high-quality customer service to internal and external stakeholders.
- Manage incoming and outgoing correspondence, including calls and emails.
- Liaise with industry representatives, suppliers and stakeholders to support timely service delivery.
- Develop, maintain and improve procedures, manuals and registers.
- Undertake general administrative duties and provide operational support as needed.
About You
To be successful in this role, you will demonstrate:
- Previous experience in an administrative or business support position.
- Experience using Microsoft Office applications, including Excel. This role requires someone who uses Excel daily in their current or past roles.
- Strong organisational skills with the ability to manage multiple priorities.
- High attention to detail and accuracy in record keeping and reporting.
- Ability to build effective relationships with internal and external stakeholders.
- Experience using Ellipse and/or SAIMS (highly desirable).
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📌 Business Support Officer (Caboolture)
🏢 empire group
📍 Caboolture
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