Revival Group Pty Ltd – Burleigh Heads QLD

Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others. We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others. We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

About the Role

We are actively expanding our team to cover the Gold Coast region, seeking individuals who embody a "can-do" attitude, honesty, trustworthiness, and excellent people skills.

This is a technician/skilled handyman position, with a focus on repairing sliding doors, windows and screens. Your responsibilities include:

- Technical Repairs:
- Expertly servicing and repairing various sliding doors and windows, such as glass sliding doors, screen doors, sliding windows, and double-hung windows.

- Customer Interaction:

- Visiting customers at their locations to perform in office servicing and repairs, establishing a friendly rapport.
- Handling payment transactions efficiently during service visits.

- Assessment and Quoting:

- Conducting on-site assessments to evaluate the extent of necessary repairs.
- Providing customers with accurate repair quotes and estimates.

- Data Management:





- Efficiently using our technician portal to manage and update essential information.

- Coordination with Head Office:

- Scheduling —Collaborating with head office to update and coordinate job schedules.
- Stock ordering— Communicating with the head office to place orders for inventory and supplies as needed for the business.
- Quote pricing— Working with the head office team to determine and finalise pricing for quotes provided to customers.
- Customer payment/enquiries — Handling customer inquiries related to payments and assisting with resolution, as well as relaying relevant information to head office.

- Vehicle Maintenance:

- Ensuring the company vehicle is well-maintained, both externally and internally, with all necessary tools and equipment stocked.

- Teamwork and Adaptability:

- Collaborating with fellow technicians when required to efficiently complete tasks.
- Adapting to additional responsibilities as the job demands.

Requirements

To do this job well, you need to have:

- A valid manual Australian driver's licence.
- Experience in sliding door, window & screen repairs is an advantage.
- Suit glazier or carpenter - would be an advantage.
- A team player with well-developed interpersonal and communication skills.
- A commitment to providing outstanding customer service.

Benefits

- Competitive compensation and opportunities for advancement.
- Ongoing professional development and training.
- Access to a well-maintained company vehicle.
- Diverse repair scenarios for continuous learning.

If you have a knack for hands-on work and can operate independently or as part of a team, this could be the job for you.

Join us, and let's make sliding doors and windows work like new again, one satisfied customer at a time!

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📌 Technician/Handyman (Queensland)
🏢 Revival Group
📍 Queensland