Spencer Health is a national health organization focusing on the assessment and treatment of children, adolescents, families and adults. We have a special interest in Neurodivergent presentations supporting children and adults presenting with ADHD and Autism in a neuroaffirming way.

Our team provides services to Hornsby, Gladesville, Mosmanand surrounding suburbs of the North Shore, Northern Beaches, and Melbourne CBD. Spencer Health's team is made up of clinical psychologists and registrars, registered psychologists, provisional psychologists, paediatricians, speech pathologist, art therapists and an amazing administration team. Our Organisation is well known as a“CentreOf Excellence” and is proud to be an employer of choice.

About the Role

We are seeking a highly motivated and autonomous Administration Assistant to join our Mosman team full-time. This is an exciting and varied role that includes front-of-house reception duties and general admin support for our clinicians.

You will be primarily based in Mosman but must be flexible and willing to provide coverage at our other locations (e.g., Hornsby) in the event of annual or sick leave.

This role suits someone who is friendly, adaptable, detail-oriented, and thrives in a dynamic and collaborative healthcare setting.

Key Responsibilities

- Front desk reception: welcoming clients, managing phone and email enquiries
- Scheduling appointments and managing clinician diaries




- Providing administrative support to psychologists, paediatricians, and art therapists
- Processing payments, Medicare claiming, and invoicing
- Liaising with families and referrers in a professional and compassionate manner
- Maintaining accurate records and ensuring confidentiality
- Supporting smooth daily operations across sites when required

What We’re Looking For

- Previous experience in administration or reception, ideally in a healthcare or allied health setting
- Exceptional organisational skills and attention to detail
- Robust interpersonal and communication skills
- Ability to work independently and manage competing priorities
- Confident using Microsoft Office and clinical software systems
- A warm and professional manner when liaising with families and children
- Willingness to travel to other sites occasionally, depending on resourcing needs
- Understanding of neurodivergence and/or experience working in a child or mental health setting
- Familiarity with Medicare billing and NDIS processes
- Familiarity with Halaxy (or similar practice management software)
- Experience supporting allied health or medical professionals

Why Join Us?

- A welcoming, supportive, and purpose-driven team
- An opportunity to be part of a growing and values-aligned organisation
- A varied and rewarding role supporting meaningful work
- Autonomy in your day-to-day responsibilities

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📌 Administration Support Officer (Surry Hills)
🏢 Spencer Health
📍 Surry Hills