Chillflow Solutions Australia Pty Ltd - Freshwater NSW

Chillflow Solutions are seeking an organised and motivated Administration & Projects Assistant to join our growing team in Sydney, NSW.

This is a full-time permanent role responsible for supporting the day-to-day operations of the business by providing administrative assistance across our service, projects and office functions. You'll work closely with senior management, project teams and service personnel to ensure our business operates efficiently while delivering exceptional support to both our team and our clients.

About Chillflow Solutions

Chillflow Solutions is a leading provider of specialist marine HVAC and refrigeration engineering solutions across Australia and South East Asia. Our mission is to deliver innovative, high-quality, and reliable HVAC services to the marine, offshore, and industrial sectors through strategic collaboration, technical expertise, and continuous improvement.

As the Australian distributor for several global OEM’s, we offer world-class training, access to premium chiller products, and cutting-edge industry advancements. Our services encompass design, supply, installation, service, maintenance, and lifecycle support for large-scale marine and industrial HVAC chillers and refrigeration equipment.

At Chillflow Solutions, we are committed to excellence, safety, and sustainability, ensuring our clients receive best-in-class solutions tailored to their operational needs. As we continue to expand, we seek highly skilled and motivated professionals to join our team and contribute to our ongoing success in the marine HVAC industry.

The Role - What You'll Be Doing

- Provide administrative support across the business, including senior management, project teams and service operations
- Manage the shared office inbox and coordinate incoming enquiries
- Answer and direct incoming phone calls while providing exceptional customer service
- Welcome clients, suppliers and visitors to the office
- Prepare correspondence, reports, presentations and business documentation




- Support managers with project documentation, document control and project records
- Assist with purchase orders, subcontractor documentation and project administration
- Coordinate NSW company vehicle servicing and fleet records
- Maintain office supplies, stationery, kitchen consumables and office equipment
- Assist with maintaining the Mango HSEQ system by uploading documentation, maintaining records and supporting compliance activities
- Maintain accurate filing systems, business records and administrative registers
- Support continuous improvement initiatives and assist with ad-hoc business projects

What We’re Looking For

- Highly organised with excellent attention to detail
- Strong written and verbal communication skills
- Professional, friendly and customer-focused
- Able to prioritise multiple tasks and meet deadlines
- A proactive problem solver with a positive attitude
- Reliable, adaptable and eager to learn
- Able to work independently while also contributing to a team-oriented team environment
- Experience in a customer service role
- Strong organisational and time management skills
- Professional telephone manner and customer service skills

Preferred (But Not Essential)

- Previous experience in administration or a business support role
- Experience supporting projects or operations
- Experience within the HVAC, engineering, construction, manufacturing or trades industries

Why Join Us?

- Be part of a growing Australian company with exciting long-term opportunities
- Join a supportive and collaborative team culture
- Enjoy a varied role where no two days are the same
- Work alongside experienced professionals across service, projects and engineering
- Opportunity to grow your career as the business continues to expand
- Contribute to exciting marine, offshore and industrial HVAC projects

What’s In It For You?

- Performance incentives
- Ongoing training and professional development
- Career progression opportunities
- Supportive leadership team
- Work with an innovative company delivering specialist HVAC across Australia and South East Asia

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📌 Administration & Projects Assistant (Freshwater)
🏢 Chillflow Solutions Australia
📍 Freshwater