Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living & residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the role

Reporting to the HCS Claiming and Billing Team Leader, this role is responsible for supporting end-to-end revenue and billing activities across Home and Community Services. You will process financial transactions, support customer account activity and assist with reporting, reconciliations and audit requirements.

- Process HCS billing files, statements, receipts, direct debits and refunds accurately and on time
- Support customer admission and departure processes in line with funding and legislative requirements
- Reconcile customer fee accounts and maintain accurate customer master data
- Assist with month-end processing, reporting activities and finance reconciliations
- Respond to customer and stakeholder enquiries via phone and email
- Support internal and external audit activities through accurate records and documentation
- Contribute to process improvement, business planning and finance-related projects
- Work collaboratively with the wider Finance team to support service excellence

About you

- Experience in billing, revenue administration, finance operations, accounts receivable or similar
- Strong experience working with high volumes of financial data in a complex or multi-site organisation




- High attention to detail and ability to deliver accurate work within deadlines
- Experience using computerised financial systems with strong data entry and reconciliation skills
- Proficient in Microsoft Office, with advanced Excel skills highly regarded
- Strong communication, customer service and stakeholder management skills
- Ability to follow processes, work collaboratively and identify improvement opportunities
- Certificate IV or Diploma in Business Administration desirable; aged care or community services experience advantageous
- Permanent Australian working rights, such as Australian citizenship or permanent residency, are required due to system access requirements for this role

About this location

- A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke

- Excellent work/life balance with shifts that suit your personal needs
- A caring team workplace with strong clinical and allied health support
- Career progression and development opportunities
- Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free Private health insurance and gym discounts
- An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Troy Groves ().

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📌 Finance Officer Revenue (Brisbane)
🏢 RSL CARE RDNS
📍 Brisbane