We are seeking an experienced Practice Manager to oversee the day-to-day operations of our medical administration team.

About us
Heart of Australia embodies the most innovative approach to front-line specialist medical service delivery, specifically aiming to help Australian's whose lives are threatened by this nation's vast distances.

Our state of the art, custom engineered, mobile medical clinics have travelled many kilometres and saved many patients who are at risk remotely.

We are very proud of our exceptional service delivery and our strong reputation for safely and efficiently delivering our medical services in a timely and regular manner.

The role
As a Practice Manager, you will provide leadership to our medical administration teams both on and offsite, ensuring our clinics operate efficiently across multiple locations, whilst delivering an exceptional experience for our patients, specialists and referring practitioners. Key responsibilities include, but are not limited to:

Lead, mentor and support the medical administration teams

Oversee the day-to-day operations of our clinics

Support workforce planning, staff rostering and leave coordination

Oversee Medicare billing, private specialist invoicing, receipting and claims ensuring accuracy and compliance

Support the implementation of digital patient forms, electronic signatures and online Medicare claim processes

Ensure compliance with healthcare legislation,



patient confidentiality and Company policies

Assist with recruitment, onboarding, training and performance management of administration staff

Prepare operational reports as required

About you
To be successful in this role, you will have:

Proven experience managing a medical administration team

Strong knowledge and hands-on experience with Medicare billing, private specialist invoicing, receipting and claiming

Confidence using medical practice software - HealthTrack would be advantageous

Experience with staff rostering, operational reporting and workforce coordination

Experience implementing or working within paperless practice management systems and digital patient applications

Excellent organisational and time management skills, problem-solving skills with the ability to manage competing priorities

Exceptional communication and interpersonal skills

High attention to detail

A proactive, positive and team-focused attitude

Further information
You will be required to meet Heart of Australia’s employment criteria which may include but not be limited to a criminal history check and full medical.

This is a full-time role Monday to Friday, 8:30am to 5:00pm based in Toowong, QLD.

This is a excellent opportunity to join a progressive and exceptional team.

To find out more about us, visit www.heartofaustralia.com

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📌 Practice Manager (Brisbane)
🏢 Heart of Australia
📍 Brisbane