Regional Manager - Technical Support & Field Services

Central West NSW, Riverina NSW, Goulburn Valley VIC

Full time

Industrial Hygiene - Technical Support & Field Services Role

We are looking for a technically minded, yet practical, individual to join our team: the role is well suited to a candidate who has experience providing technical services to food processing, farming, or heavy industry. Experience working with industrial chemicals is preferable, but not essential. Likewise, some experience in account management would be beneficial.

The successful applicant will be a self-motivated & competent operator who can support our customers in maintaining optimal hygiene in their dairy parlours & in other farming or food processing facilities.

The position requires travel around Central West NSW & Northern Victoria (approximately one week per month in the Shepparton area).

About Us

Ruakura is a family-owned and operated Australian business with over 40 years of continuous growth. We manufacture, distribute & support a range of industrial hygiene chemicals for food production & processing applications, including dairy / poultry farming & milk processing.

Requirements, Skills & Attributes

Well-developed trouble-shooting& problem-solving skills

A strong focus on customer service

The ability to work in both solo & team-based environments





Punctual, self-motivated, reliableand detail-oriented

Competent with hand tools and light power tools

Able to understand &follow; written procedures

Driver’s licence is essential

Confined space permit desirable, but not essential

Restricted Electrical Licence (Disconnect/Re-connect) desirable, but not essential

Main Responsibilities

Conducting hygiene inspections of dairy farm milking machines & milk storage infrastructure

Assisting our customers in maintaining optimal hygiene in their operations

Servicing chemical application equipment

Use of chemical testing systems such as titrations, colorimeters, test strips, etc

Providing technical support to customers

Stocktaking to assist in seamless supply of hygiene chemicals

Responding to system alerts & troubleshooting issues

Phone-based & remote technical backup

Installation of chemical application equipment

Salary based on skills and experience

Friendly, supportive work setting

Company vehicle provided as part of the role

All travel expenses covered including accommodation & meals

Phone, laptop & uniforms provided

Full-time role

Salary depending on experience - to be discussed in the interview + Super + Work Vehicle

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📌 Regional Manager - Technical Support & Field Services (Orange)
🏢 Ruakura
📍 Orange