Simon George and Sons has been supplying Australia's top chefs, restaurants, hotels and institutions with premium fruit and vegetables since 1927. Four generations on, we're still a family-owned business with freshness, quality and great service at the heart of everything we do.

We're looking for a friendly, switched-on Customer Service Officer to join our Cairns team on a 12-month fixed-term, part time contract.

This is an early morning role working Monday to Friday, with start times generally between 3:00am and 4:00am depending on the day. It would suit someone who loves getting an early start, enjoys talking to customers and can keep things moving in a busy, fast-paced environment.

What You'll Be Doing

Taking and processing customer orders accurately

Answering customer calls, emails and enquiries

Providing friendly and reliable support to our customers

Making adjustments to orders and helping resolve any issues that arise

Liaising with warehouse, sales and operations teams to ensure orders run smoothly

Completing accurate data entry and maintaining customer information

Supporting general customer service and administration tasks as required





Pitching in and helping the team during busy periods

What We're Looking For

A bright, friendly and confident communicator

A genuine customer service mindset and positive attitude

Strong attention to detail and accuracy

Someone who can stay calm and organised in a fast-paced environment

Comfortable using computers, email and office systems

Reliable and comfortable with early morning starts

Previous customer service, administration or order processing experience is highly regarded

What You Need to Know

Part-time position, Monday to Friday

Early morning starts, generally 3:00am or 4:00am depending on the day

Full training and handover provided

Supportive, down-to-earth team environment

Why Join Simon George & Sons?

- Weekly team lunches - yes, the good stuff
- Monthly fresh produce box - just for being part of the crew
- Paid day off on your birthday - go celebrate properly
- Milestone bonuses - because loyalty should be rewarded
- Employee Assistance Program - support for you and your family when it's needed most

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📌 Customer Service (Cairns Regional)
🏢 Simon George and Sons
📍 Cairns Regional