Turn Your Passion for Cars into a Customer-Focused Career

Love the automotive industry but prefer working with people rather than on the tools? If you're organised, enjoy providing great customer service and want to build a long-term career, this could be the perfect opportunity.

Apprenticeships Are Us is seeking a motivated Service Advisor Trainee to join one of our host employers in Pennant Hills, NSW. This is your chance to gain hands‑on experience in a busy automotive dealership while completing a BSB30120 Certificate III in Business and learning from experienced Service Advisors.

Why Choose Apprenticeships Are Us?

- Earn While You Learn – Receive weekly award wages, superannuation, annual leave and sick leave.

- Nationally Recognised Qualification – Complete a BSB30120 Certificate III in Business.

- Career Progression – Build the skills to establish a long‑term career as a Service Advisor and beyond.

- Dedicated Mentoring – Receive ongoing support from experienced Service Advisors and your dedicated Apprentice Employment Manager.

- Career development – Access additional online training and career development opportunities.

- Supportive Team Environment – Learn in a professional dealership where you'll be supported every step of the way.





- Overtime Opportunities – Increase your earning potential while gaining valuable industry experience.

What You'll Be Doing

As a Service Advisor Trainee, you'll play an important role in delivering outstanding customer service while supporting the dealership's service department.

Your responsibilities will include:

- Greeting customers and assisting with service enquiries.

- Booking vehicle servicing and repair appointments.

- Liaising between customers and workshop technicians.

- Keeping customers informed about the progress of their vehicle.

- Preparing invoices and processing payments.

- Completing administration and front‑of‑house duties.

- Assisting with the day‑to‑day coordination of the service department.

About You

We're looking for someone who enjoys working with people and has a genuine interest in the automotive industry.

You’ll ideally have:

- A passion for the automotive industry.

- Excellent communication and customer service skills.

- A professional, friendly and reliable attitude.

- Strong organisational skills and attention to detail.

- Basic computer skills and a willingness to learn.

- A current driver's licence is preferred but not essential.

Eligibility

Applicants must be Australian Citizens or Permanent Residents to be eligible for this traineeship.

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📌 Service Advisor Traineeship (Hornsby)
🏢 Apprenticeships R Us
📍 Hornsby