Brisbane Skylights and Ventilation Systems Pty Ltd – Redland Bay QLD
Brisbane Skylights is looking for a friendly, organized and dependable Administration & Customer Service Coordinator to join our busy team.
This is a varied role where you will be one of the first points of contact for our customers, helping manage enquiries, bookings, quotes and general administration. You will work closely with our sales team, installers and customers to help keep jobs running smoothly from the initial enquiry through to completion.
Key Responsibilities
- Answering incoming phone calls and customer enquiries
- Responding to emails and online enquiries
- Booking appointments and coordinating installation schedules
- Preparing and sending quotes, invoices and customer information
- Following up customers and outstanding quotes
- Updating job notes, customer records and internal systems
- Liaising with installers, sales staff and suppliers
- Assisting with general office administration
- Helping resolve customer concerns in a professional and positive manner
About You
- Has solid communication and customer service skills
- Is confident speaking with customers over the phone
- Is organized and able to manage multiple tasks
- Is comfortable using computers, email and office software
- Can remain calm and professional in a busy environment
- Takes ownership of tasks and follows them through
- Enjoys working as part of a small, supportive team
- Previous experience in administration, customer service, construction or the trade industry would be highly regarded, but training will be provided to the right person.
What We Offer
- A stable position with an established Brisbane business
- A friendly and supportive team environment
- Variety in your day-to-day work
- Full training on our products and systems
- The opportunity to become an important part of a growing business
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📌 Administration & Customer Service Coordinator (Redland Bay)
🏢 Brisbane Skylights and Ventilation Systems
📍 Redland Bay
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