Are you a friendly and organised individual looking to join a dynamic healthcare environment? We are seeking a Part Time (20-25hrs per week) Receptionist to join our dedicated team at Ferry Rd Physio, a leading physiotherapy clinic committed to providing exceptional care to our patients. This role requires someone with excellent communication skills, attention to detail, a warm demeanour, and a passion for helping others.
Responsibilities
- Greet patients and visitors in a courteous and professional manner.
- Manage appointments, schedules, and maintain accurate patient records.
- Answer phone calls, emails, and inquiries promptly and efficiently.
- Coordinate administrative tasks such as filing, data entry, and billing processes.
- Assist in the cleaning and maintenance of a clean and welcoming reception area.
- Collaborate with the clinical team to ensure smooth patient flow and excellent service delivery.
- Provide necessary information to patients regarding clinic services, policies, and procedures.
Requirements
- Previous experience as a receptionist or in a healthcare setting is preferred.
- Strong interpersonal skills and a customer-focused approach.
- Exceptional organisational abilities with great attention to detail.
- Proficiency using computer software, with experience using medical software being preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of medical terminology or experience in a healthcare setting is an asset.
- Must have unrestricted Australian work rights.
Why Join Us
- Opportunity to work in a team-oriented and supportive team environment.
- Ongoing training and professional development opportunities.
- Make a difference in the lives of patients by contributing to their healthcare journey.
- Engaging and fulfilling work environment in a busy physiotherapy clinic.