Make a real difference working within our Infrastructure Services team as an Infrastructure Engineer, partnering with leaders to support the teams who make a meaningful difference in the lives of people with vision and hearing loss.

Enjoy flexibility, two weeks of additional leave, and access to not-for-profit salary packaging benefits.

This is a Temporary Full time Opportunity (38 hours per week) reporting directly to the Infrastructure Manager and will work onsite at our Macquarie Park Headquarters.

What we can offer you:

- Salary of up to $114,778 + Super, with 100% salary packaging to maximise your take home pay
- Generous leave entitlements including 2 weeks paid Christmas leave in addition to 4 weeks annual leave, plus extensive personal/carer's leave
- Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
- Access to industry leading education, professional development opportunities and career pathways

You’ll make a difference in this role by:

- Manage, maintain and optimise NextSense's core IT infrastructure, including networks, Microsoft 365, cloud and on-premises environments, business applications, security, disaster recovery, and collaboration services.
- Monitor infrastructure performance, proactively identify and resolve issues, and drive continuous improvements to service reliability, resilience and security.
- Provide Level 3 technical support by investigating, resolving and documenting complex infrastructure issues, while following IT service and change management processes.
- Implement new infrastructure technologies and upgrades, maintain technical documentation,



and stay current with emerging technologies and best practices.
- Ensure the security, integrity and availability of IT systems and information by adhering to organisational security standards, policies and compliance requirements.
- Contribute to a safe, collaborative workplace by supporting organisational values, undertaking occasional travel as required, and performing other reasonable duties as directed

About You:

- Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).
- Minimum 5 years' experience administering Microsoft technologies, including Active Directory, Entra ID, Microsoft 365, Intune, Microsoft Authenticator, Windows Server, and file servers.
- Demonstrated experience managing enterprise IT environments, including Microsoft 365 tenancies (400+ users), backup solutions (e.g. Veeam or AvePoint), networking (routing, switching, firewalls and VPNs), virtualisation (VMware or Hyper‑V), SIEM, and application packaging.
- Strong analytical, troubleshooting and problem-solving skills, with a current NSW Driver Licence.
- Compliance with Child Protection legislation and a commitment to understanding and adhering to NextSense's child protection policies and procedures.




- A valid Working With Children Check (WWCC) and National Criminal Record Check (or willingness to obtain) are required.
- Experience with technologies such as NinjaOne, Sophos MDR, Microsoft Defender XDR/Endpoint, Purview, Azure administration, Zoom (Meetings, Phone and Teams Rooms), print services, and security frameworks including Essential Eight, NIST and ISO 27001

Our Purpose and Ambition

NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing services for newborns through to people over 90 years old, and helping children who are blind or have low vision to develop the right skills, mobility, and independence to confidently explore their world.

NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education (both to children with sensory loss and to professionals in the field), cochlear implants, allied health services, therapy, research, and clinical services to children and adults. We’re a registered NDIS provider, working with our clients to achieve their own goals and potential.

We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.

NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.

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📌 Infrastructure Engineer (Ryde)
🏢 NextSense
📍 Ryde