This is not a general retail position. I'd like you to know that previous liquor/bottleshop experience is essential.
As a Retail Supervisor at Kingscliff Cellars, you will play a vital role in the day-to-day operations of our retail store in Kingscliff, NSW. This full-time position will see you supervising and motivating a team to deliver exceptional customer service and drive sales performance.
What you'll be doing
Supervising a team to ensure excellent customer service and sales results
Inventory, including stock receiving and display
Handling cash and financial transactions, including end-of-day reconciliations
Ensuring the store maintains high standards of cleanliness, organisation, and visual merchandising
Assisting customers with product selection, processing purchases, and handling returns and exchanges.
What we're looking for
Minimum 1 year of experience in a retail supervisory role
Robust customer service orientation and the ability to motivate a team
Excellent communication and interpersonal skills
Proficient in handling cash and financial transactions
Familiarity with inventory management and stock control processes
Adaptable and able to thrive in a fast-paced, customer-centric environment
A passion for the retail industry and a commitment to delivering an exceptional customer experience
What we offer
At Kingscliff Cellars, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy access to a range of benefits, including:
Join a growing business with real opportunities for advancement. Taphouse Retail is expanding, with a new venue underway in the Tweed, and we’re considering applicants across all experience levels.
Flexible work arrangements to support a healthy work-life balance
Comprehensive training and ongoing professional development