Complex Customer Resolution & Escalations Specialist (Central Highlands Council)

Complex Customer Resolution & Escalations Specialist (Central Highlands Council)

05 Aug
|
Medicaljobsaustralia
|
Central Highlands Council

05 Aug

Medicaljobsaustralia

Central Highlands Council

Jacana Energy is seeking a Customer Resolution Specialist to investigate and manage complex customer complaints, escalations, Ombudsman complaints, and ministerial enquiries. This role requires analytical thinking, transparent communication, and effective stakeholder management in a fast-paced, regulated setting.

The position is contract/casual and based in Darwin. You will conduct account investigations, identify root causes, prepare responses and reports, analyze trends, and work with teams to

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📌 Complex Customer Resolution & Escalations Specialist (Central Highlands Council)
🏢 Medicaljobsaustralia
📍 Central Highlands Council

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