As part of the operations team, you will be headed by the Business Enablement Team Lead and in her/his absence to General Manager of Operations. As a Business Enablement Coordinator, you'll be working with Project/Sales/Service Delivery teams.

The primary purpose is to support, manage and service Exigo Tech clients and their required paperwork and other processes.

Responsibility

Conduct thorough analysis of business processes, systems, and operations

Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals and objectives.

Analyse data and metrics to identify trends, opportunities, and areas for improvement.

Develop detailed business cases, feasibility studies, and cost-benefit analyses to support decision-making processes.

Work closely with cross-functional teams to design, implement, and test solutions to address business needs and enhance operational efficiency.

Provide recommendations for process improvements, workflow optimization, and technology enhancements.

Facilitate workshops, meetings, and presentations to communicate findings, solicit feedback, and drive consensus among stakeholders.

Monitor project progress and milestones, identifying risks and issues, and implementing corrective actions as necessary.

Collaborate with IT teams to translate business requirements into technical specifications and ensure successful implementation of solutions.

Support change management initiatives by providing training, documentation, and assistance to users during system implementations or process changes.

Act as a liaison between business users and technical teams, ensuring clear communication and understanding of requirements throughout the project lifecycle.

Keep abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT solutions.





Contribute to the continuous improvement of business analysis methodologies, tools, and practices

Skills and experience

Minimum of 2-3 years’ relevant experience

Ability to build & maintain productive relationships with relevant internal/external stakeholders

Understand requirements and where applicable, liaise, communicate, and provide assistance.

Critical thinking

Preferred Skills:

knowledge of Telco/Telstra/Telstra partner systems and paperwork

Other duties

Fulfil other duties as required by management and other department personnel as requested/required.

Personal Attributes

Communication: the ability to communicate clearly and concisely, with varying communication styles depending upon the audience.

Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.

Commerciality: the ability to apply knowledge in a practical, commercial manner.

Teamwork: willingness to assist and support others as required and get on with team members.

Time management/organization: accomplish objectives effectively within the time frame given and carry out administrative duties within the portfolio efficiently and promptly.

Other

Permission to work in Australia.

This job description illustrates the post's scope and responsibilities and is not intended to be an exhaustive list of duties. You will be expected to perform other job‑related tasks requested by management and as necessitated by this role's development and the business's development

Compensation : A$80K/yr – A$100K/yr

What We Offer

Exposure to a wide range of emerging technologies and IT products

Customized Training and Development Plan to grow your procurement and IT knowledge

Supportive team culture with strong cross‑functional collaboration

A energetic, growing company with clear career growth opportunities

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📌 Business Enablement Coordinator (The Hills Shire)
🏢 Exigo Tech
📍 The Hills Shire