A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you’ll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich – a leader in the insurance industry – is on a journey towards a brighter future… A brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia’s leading digital insurer. If you’re eager to be part of a values‑driven global organization that’s experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

About the Role

As a Partnership Administrator within our Global Programs team, you’ll support the delivery and growth of key partnerships across the APAC region. You’ll help ensure our operations run smoothly behind the scenes, bringing structure to processes, accuracy to data, and consistency to partner interactions so we continue to deliver robust outcomes for our customers and partners.

Working across teams including finance, operations, claims, analytics and technology, you’ll play a key role in connecting people, processes and information. Your work will help drive efficiency,



improve reporting, and support new initiatives as we continue to strengthen our partnerships and evolve our digital capability.

Responsibilities

- Coordinate activities across internal and external teams to support partnership operations including invoicing and reconciliations
- Manage and deliver reporting processes, ensuring data accuracy and timeliness
- Analyse audit outputs to identify discrepancies and support continuous improvement
- Support preparation of reports, insights and presentations for stakeholders and partners
- Assist with delivery of new partnership initiatives and product launches
- Maintain clear communication with stakeholders while meeting compliance and regulatory requirements

Qualifications

- Strong capability using Microsoft Word, Excel and PowerPoint
- Experience working with data, including identifying errors and improving quality
- Demonstrated ability to improve processes and streamline ways of working
- Strong communication skills with the ability to engage a range of stakeholders
- Ability to manage competing priorities and work both independently and collaboratively
- Well‑developed problem‑solving skills with a practical, solutions‑focused approach

Benefits

- Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative,



along with 15 days of personal/carer’s leave and access to Family Care (parental leave)
- Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full‑time employees
- Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new‑starter e‑voucher for your work‑from‑home set‑up, along with other great benefits through our Shine portal
- Grow and thrive in your career with our award‑winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality
- Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role
- Take advantage of global mobility opportunities across more than 200 countries worldwide
- Volunteer and work in our state‑of‑the‑art Green Star rated offices when you are in the office and dress for your day
- We plant a tree for every new employee
- We have various employer‑of‑choice awards and memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity, to name a few

Equal Opportunity & Accommodation

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together and feel a sense of togetherness, please apply today to start your adventure.

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📌 Partnership Administrator (Melbourne)
🏢 Zurich Australia
📍 Melbourne