Sun City Legal Services – Maroochydore QLD

Client Services Officer — Property & Legal Sector

Sick of admin roles that all sound the same? This one's different — you'll be the front line for a small, close-knit team that's been trusted across the Queensland property and legal sector for over 35 years. If you like variety, take ownership of your workload without needing to be micromanaged, and want a role where your organisation and people-skills actually get noticed, keep reading.

About Us

Sun City Legal Services (SCLS) is a body corporate search and support services company based in Maroochydore, QLD and backed by over 35 years of experience. We support solicitors, conveyancers, and property professionals across Queensland with fast, accurate body corporate searches, reports, and related administrative services.

About the Role

A naturally warm, upbeat phone manner is essential — you'll be the voice that sets the tone for every client's day, and we want someone who genuinely enjoys that part of the job, not just tolerates it. You will assist the team to keep client orders, correspondence, and office systems running smoothly day to day. This isn't a role where you'll be watching the clock; it's one where you can genuinely make the job your own.

What You'll Do

- A problem-solver on the phone,



not just a message-taker — someone who asks the right questions, spots when a client needs more help, and makes sure nothing falls through the cracks.
- Respond to email enquiries promptly and professionally
- Process and track client search orders and body corporate reports through to completion
- Handle data entry, filing, records management, and general correspondence
- Support the Office Manager with day-to-day tasks
- Liaise with clients, vendors, and internal stakeholders to resolve queries efficiently

What We're Looking For

Required:

- An eye for detail is essential
- A confident, warm phone manner and strong verbal communication
- Solid administration experience — data entry, filing, correspondence, records
- Robust organisational skills and comfort managing competing priorities
- Good working knowledge of Microsoft Office (Outlook, Word, Excel)
- A proactive, can-do attitude and attention to detail

Preferred (nice to have):

- Experience with property, legal, or body corporate administration
- Experience with AI tools
- Experience with social media
- Experience with marketing
- Experience with client relations
- Experience with sales lead development

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📌 Client Services Officer (Maroochydore)
🏢 Sun City Legal Services
📍 Maroochydore