International Service Technician Australia & New Zealand
Job Type: Permanent position | Full time position
Job Description
About Boix Maquinaria For more than 50 years, Boix has been the leader in the design and manufacture of industrial machinery for the forming, closing and gluing of cardboard boxes, both corrugated and compact, operating in various sectors such as: food, industry and agriculture. Job position International Service Technician Australia & Current Zealand Role Summary Join Boix Maquinaria as an International Service Technician, preparing, installing, and maintaining machinery for customers across Australia and New Zealand. You'll travel independently, troubleshoot technical issues, and support diverse clients - from fruit growers to bakeries - using strong analytical skills and a customer focused approach to ensure exceptional service and continuous improvement.
Responsibilities
- Prepare Boix machinery for delivery and installation across Australia and New Zealand.
- Travel independently to customer sites to install, commission, and test machines.
- Perform routine maintenance, diagnostics, and troubleshooting to resolve technical issues.
- Provide on-site support and training to customers on machine operation and best practices.
- Assess customer needs by actively listening and observing machine performance in real environments.
- Document service activities, technical findings, and improvement opportunities.
- Collaborate with the wider service team to ensure high-quality, consistent service delivery.
- Represent Boix professionally while working with diverse clients such as fruit growers, packaging facilities, and bakeries.
- Identify and elevate recurring issues or improvement opportunities to enhance product performance.
- Maintain a strong customer-focused approach, ensuring satisfaction and long-term relationships.
About you
- 10+ years experience
Relevant Qualifications
- Certificate in Mechanical Engineering or equivalent
For the candidate Full Time Contract Hybrid location, work from home This is a permanent role so please only apply if you have full working rights in Australia. No recruitment agencies please
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📌 International Service Technician Australia & New Zealand (City of Sydney)
🏢 AUSTRALIA PEO PTY
📍 City of Sydney
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