Redhill Hospitality Groupis seeking a skilled and dedicated Reception & Property Administrator to join our growing team in Cairns, a genuinely exciting prospect to be part of two complementary properties at a pivotal moment in their development.

This part-time role spans both our established Cairns Living co-living property and our newly refurbished hotel, which is due to reopen imminently. For the right candidate, this position offers a clear pathway to a permanent placement as our Cairns operations grow.

About the Role

Working across both properties, you will be a vital front-line presence, delivering exceptional guest and tenant experiences, supporting the management team with day-to-day administration, and helping to maintain the high operational standards that define the Redhill Hospitality Group. This is a hands-on, varied role that will suit someone who thrives in a fast-paced environment and takes genuine pride in their work.

Key Responsibilities

As the first point of contact for guests, tenants, and visitors, you will deliver high-quality reception services across both properties, including check-in and check-out, responding to enquiries promptly and professionally, and managing communications via phone, email, and in person. You will assist with the processing of accommodation bookings, rental applications, lease agreements, and other property documentation, while maintaining accurate and up-to-date records and databases.

A key component of this role is the coordination of housekeeping and cleaning staff across both properties, scheduling daily runs, communicating room priorities,



and ensuring presentation standards are consistently met. You will work as part of the management team to monitor maintenance requests, coordinate inspections and repairs, and support the tracking of outstanding works through to completion.

You will also assist with periodic property audits, including room condition checks, inventory reconciliation, and compliance documentation, ensuring records are accurate and any issues are escalated appropriately. General administrative support to the property management team will form part of your day-to-day responsibilities, with the scope of the role expected to grow as both properties reach full operational capacity.

About You

You will bring experience in an administrative, customer service, or hospitality reception role, along with strong organisational skills and genuine attention to detail. You communicate clearly and confidently, present with a friendly and professional manner, and are comfortable managing competing priorities across a busy working environment.

Proficiency in Microsoft Office applications is essential. Familiarity with property management or hospitality systems will be well regarded, as will any prior experience coordinating housekeeping or service staff. A valid driver's licence is required.

What We Offer

This role is initially part-time working Monday to Friday, with a genuine view to permanency for the right candidate as our Cairns operations expand. You will be joining a dynamic and growing hospitality group with a strong portfolio of regional properties and a culture built on the belief that every detail matters.

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📌 Reception & Property Administrator (Cairns Regional)
🏢 Redhill Hospitality
📍 Cairns Regional