Diesel Australia is seeking an experienced Service Manager to join our team on a fulltime, casual, contract or. This is a pivotal role based in Slacks Creek, QLD 4127, combining service management expertise with parts inventory control to ensure smooth operations and exceptional customer satisfaction. You will oversee service delivery, liaise with mechanics, quote customers and order parts for vehicle repairs etc, manage the incoming and outgoing vehicles as well as quoting and invoicing the jobs . This position is integral to our operational success and directly impacts our reputation in the diesel automotive sector.

Key responsibilities

- Manage and supervise the service department, ensuring timely completion of customer vehicles and adherence to quality standards
- Oversee parts parts ordering, pricing and organisation of diesel-specific components
- Coordinate scheduling of service appointments and allocate work to technicians based on expertise and availability
- Maintain accurate records of parts usage, service history, and costing information
- Liaise with customers regarding service progress, parts availability, and pricing
- Manage vendor relationships and negotiate parts procurement to optimise costs
- Ensure compliance with automotive industry standards and health and safety regulations
- Monitor service performance metrics and identify opportunities for operational improvement
- Train and mentor service staff on parts systems, customer service, and diesel maintenance procedures
- Handle customer enquiries and resolve service-related issues professionally and efficiently

What we’re looking for





- Proven experience as a Service Manager or in a similar management role within the automotive or diesel trade sector
- Demonstrated expertise in parts management and inventory control systems
- Robust knowledge of diesel engines and automotive maintenance procedures
- Excellent organisational and multitasking skills with the ability to manage competing priorities
- Proficiency in computer systems and inventory management software
- Exceptional communication and interpersonal skills for customer and staff engagement
- Problem-solving abilities and a proactive approach to operational challenges
- Valid manual driver's licence and willingness to perform test drives when necessary
- Physical capability to handle parts and access service areas when required

What we offer

- Contract-based employment with a 4 day working week
- Competitive remuneration package reflective of experience and expertise
- Opportunity to work with a reputable diesel automotive specialist
- Collaborative team environment with experienced technicians and staff
- Professional development and continued learning in the automotive trades sector
- Access to industry-standard tools, equipment, and systems

About us

Diesel Australia is a leading specialist in diesel automotive services, mechanical repairs and parts. Committed to delivering exceptional service quality and technical expertise, we serve customers throughout Queensland with reliable maintenance and repair solutions for diesel-powered vehicles. Our team is dedicated to building lasting relationships with clients through professionalism, integrity, and a deep understanding of diesel engine technology. We pride ourselves on our skilled workforce, comprehensive parts inventory, and customer-focused approach to every job we undertake.

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📌 Service Manager (Brisbane)
🏢 seek.com.au
📍 Brisbane