NSW Department of Communities and Justice – Newcastle NSW

- Salary: Clerk Grade 5/6$102,936 to $113,579pa. + super + leave loading

Your role

Manage and develop people, technology and administrative systems within a busy Centre responsible for recording and transcription services.

What you’ll do

The Centre Supervisor performs tasks to manage and develop the people and technology resources and administrative systems of a Centre, whilst ensuring the provision of productive, high quality and customer-focused sound recording and transcription services are delivered to internal and external customers.

Lead, coach, and coordinate resources to monitor proceedings at multiple courts and tribunals. Identify staff training requirements, emerging issues, and develop solutions to ensure provision of services.

You are a forward thinker who can forecast for holidays, unplanned absences, and staff training whilst attending any day-to-day rescheduling to cover resourcing availability and ensure the grade of service to clients is always met.

Respond appropriately to changing deadlines and unpredictable demands to ensure consistent levels of service within a Centre.

What we’re looking for

The ideal candidate will understand the team’s objectives and align operational activities accordingly. You will understand and comply with information and communications security and acceptable use policies, define and clearly communicate role accountabilities and responsibilities to achieve business outcomes.

- A sound understanding or the ability to acquire knowledge quickly about the Reporting Services Branch.
- Sound working knowledge or the ability to learn the DAT and TPM systems.
- Ability to acquire knowledge and understanding to implement Remote Monitoring technology within the Centre
- An understanding of the functions and procedures of NSW courts and tribunals

Download the Role Description





We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply.

What We Offer

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 17th August 2026 at 11:59 pm

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jana Moa on (02) 8757 1*** | ********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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📌 Centre Supervisor - Reporting Services Branch (New South Wales)
🏢 Nsw Department Of Communities And Justice
📍 New South Wales